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Referral and Bookings Senior Administrator
Salary not available. View on company website.
Community Eye Care, Burton on the Wolds, Leicestershire
- Onsite working
- Full time
- Permanent
Posted today, 16 Jun
Job ref: 4dfffb0ee228462a82bc81041411bf0f
Full Job Description
We have an exciting opportunity for a Referral and Bookings Senior Administrator to join our team. Assisting the Referral and Bookings Manager, you will oversee the administration team to provide the highest levels of Customer Service to patients, colleagues, and external organisations at all times. We are looking for someone who can.
- Mentor and guide the team to provide comprehensive administrative support to healthcare professionals, managers, and staff members.
- Manage team workload and set tasks for them to ensure skills are utilised and the team run efficiently.
- Become a SystmOne mentor so staff can look for you for support and guidance.
- Provide exceptional customer service to patients, visitors and staff members.
- Pro actively look at clinic capacity and change appointment slots or add/remove clinics depending on demand.
- Assist with the mobilisation of new contracts.
- Lead team meetings and take minutes where required.
- Prepare briefs to update senior management as required.
- Organise/book meetings and events with attention to detail., As a specialist provider of community ophthalmology, we are pleased to have built a reputation for high quality, patient-focused care that ensures we always remain responsive and considerate to the needs of our patients. This model is underpinned by our dedicated clinical and non-clinical teams across the country who continue to serve our patients by providing excellent end to end care for every eye condition, as well as supporting the NHS. We consider this one of our USP's, setting us apart from other independent sector providers as we strive to work in partnership with providers to improve services for all. Our vision is simple. To make eyecare more readily available and accessible throughout local communities by offering patients greater choice, flexibility and reduced waiting times. Email
- Strong written and verbal communication skills
- Self-motivated induvial
- Problem solver
- Excellent telephone manner
- Excellent organisational skills and attention to detail
- Highly proficient in Microsoft Office and other systems
- The ability to learn and adapt to new internal systems
- Self-motivated and self-starter with the ability to prioritise and schedule work independently
We are always looking for great talent to join our team and help achieve our ambitious goals and growth. We care about our people, and we care about the future of health and how CHEC can play an innovative part in making this great, with your help., Founded in 2012, CHEC has worked in partnership with thousands of optometrists to deliver our shared care partnership model. We are now one of the largest providers of community-based ophthalmology services in the UK.
Company pension - Company sick pay scheme
- Life assurance scheme
- Bluelight Card - 100's of discount and cashback options
- Performance review with a training and development plan
- Employee discounts portal
- Cycle to work scheme
- Tech scheme
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