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Job ref: 4579e8d78d5d4c35a6d1b24bc006de90
Full Job Description
Your day to day responsibilities may vary however a typical day will involve the following duties:
- Building a strong relationship with our patients
- Performing diagnostic eye scans (full training will be provided)
- Confidently relaying patient information to the optometrist to ensure a smooth patient journey
- Maintaining patient records with accurate and up to date information
- Arranging affordable finance options to suit each individual patient
- Schedule patients' consultations and surgeries with our optometrists and surgeons
Be driven and passionate with a willingness to succeed - Have excellent written and verbal communication skills
- Be able to demonstrate strong negotiation skills
- Be self-motivated to work with and without supervision
- Possess strong organisational skills
- Be commercially aware whilst providing world-class customer service
Hours - Full Time - 40 hours (must be flexible to work weekends) Salary - From £25,400, bonus & benefits, full training will be given Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: - An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days' annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
Copy the direct link to this job
www.jobs24.co.uk/job/patient-advisor-125167409
About this company
Optical Express
View full company profileFor over 30 years, millions of patients have trusted Optical Express with their eye care. We focus on delivering exceptional patient care and outstanding clinical outcomes. From refractive treatment to routine eye and contact lens examinations, no other UK optical business can offer the same clinical diversity and opportunities for accelerated career development. Our career pathways are unique in the sector.
Through continued investment in our people and technology, Optical Express offers a huge variety of exciting career opportunities at our clinics across the UK, Ireland and mainland Europe. We have a comprehensive and rolling training programme tailored for optometrists, nurses and ODP’s so even if you have no previous refractive experience, we can help you acquire new skills.
Across our business we also have a range of non-clinical roles from receptionists and administrators to marketing, HR and finance professionals, each of whom play a key supporting role in the day to day delivery of our services.
At Optical Express you’ll have access to the most advanced equipment from market leaders like Carl Zeiss and Johnson & Johnson Vision. Over £500 million has been invested to ensure that our modern, state of the art clinics are equipped with leading-edge technology and diagnostic equipment that helps us achieve the best possible clinical outcomes for our patients. Our technology allows our optometrists, nurses and surgeons to maximise the level of care they provide to patients.
We want our colleagues to reach their full potential through comprehensive and ongoing professional development. We are committed to supporting our optometrists to gain an Independent Prescribing (IP) qualification through our unique partnership with Glasgow Caledonian University. The IP course, fully funded by Optical Express, is the first step on the path to an optometrist gaining an IP qualification. We support our optometrists in their clinical placements and in preparing for the Common Final Assessment of the College of Optometrists. Opportunities exist for optometrists to commence the IP pathway.
Optical Express optometrists and clinical teams work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
We understand that a healthy work life balance is important. Whether you need to work around the school run, or take time off to pursue personal interests, we can work with you to agree a flexible working pattern to suit your individual requirements.
The culture we have internally extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
So if you are interested in progressing your career in a growing organisation that supports the need for a work life balance, with state of the art clinics, access to the best technologies, and the opportunity to expand your clinical skills Optical Express is the place for you.