Advanced Mental Health Practitioner - Telephone Duty Service

You will work as part of the Crisis Resolution Home Treatment Team supporting patients in the community to avoid hospital admission. The post holder will be involved in the effective delivery of care and partly for the smooth running of our triage service. You will be responsible for providing the continued clinical advice, training and supervision of junior staff operating within a multidisciplinary team providing care for those patients who are in a mental health crisis and require intensive home treatment and support without which they would likely require admission to Hospital. With experience working within Mental Health as senior clinician, you will enjoy working as part of a large team and thrive in a busy fast paced environment. The post holder will be part of a shift pattern, ensuring that the telephone duty service has a 24 hours staffing coverage.,

• To be responsible for the effective delivery and quality of care standards for a sub-division of service or for the delivery of specialist services across an organizational and geographical area
• To safely triage referrals coming into the service and attending to walk-ins, where applicable
• Maintain and develop relationships with professionals external to the area of service, service users and their significant others within area of service/specialism
• Ensure services are delivered in a manner that is appropriate, relevant and respectful to all community members, recognising the diversity of ethnicity, culture, belief, privilege and capacity of service users and carers
• Effectively manage highly complex and sensitive situations and condition related information regarding diagnosis and prognosis to service users, other professionals and external agencies, where there may be barriers to understanding or a hostile and antagonistic working environment
• To manage a team of staff and students from both Health and Social Care, undertaking annual appraisals, PDP's and proactively supporting the development review cycle, the progression of personal performance and achievement of objectives, including career aspirations within the Trust and Partner Organisations processes
• To consistently plan and manage resource requirements within own area of specialism, ensuring the needs of the service users are met and levels of clinical and quality standards are achieved
  
  Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions
  
  Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites