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- Full time
- Permanent
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Digital Service End User Computer Engineer (EUC)
Salary not available. View on company website.
Royal National Orthopaedic Hospital NHS Trust, Stanmore, Greater London
- Onsite working
- Full time
- Permanent
Posted 1 day ago, 28 May
Job ref: b0658b310f3c4df787dd25578ab17da7
Full Job Description
inpatient facility. For more information, please access the following link: https://www.rnoh.nhs.uk/
Home :: Royal National Orthopaedic Hospital
The Royal National Orthopaedic Hospital NHS Trust aims to be a world-leading orthopaedic hospital with the best patient care and staff experience in the NHS., Actively identify tasks that need to be undertaken and ensure that these are either prioritised and actioned, or logged in the teams task lists and/or service desk system.
- Build and deploy end user computing devices to whatever location is necessary, employing standard build profiles, following all defined process and policy to ensure compliance with all Digital Service Standards, meeting timescales required for each deployment.
- Test new standard builds, identifying and resolving all issues to ensure that these are operating effectively and securely
- Deploy software to end use computing devices, ensuring that this does not compromise the device in any way
- Ensure that end user computing devices are operating effectively and is appropriate to the function they fulfil and is performing to specification. This may include installing and configuring additional hardware or software, offering application support and connecting and installing printers.
- To contribute to the preparations for and monitoring of generator & power supply tests, specifically ensuring that servers are adequately protected against power surges, spikes and outages whatever their source;
- Participate in the Digital out-of-hours support rota. The out-of-hours support rota provides 24x7 infrastructure and applications support which may be through remote (from home) support provision or on-site support provision as determined by the Digital Services Management Team at any time. Staff will be assigned to the rota to meet service needs at any time and will be required to provide support for all Digital Services, not just their own speciality.
- If requested by Digital Services Management, work as an additional resource in other Digital Teams, especially the Digital Service Desk, The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
RNOH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of RNOH will have their original documents verified using this technology.
The post holder is expected to have good knowledge across a wide range of ICT infrastructure particularly end user devices, Windows desktops and tablets.
Please note in order to progress your application, your data will be processed by our 3^rd party recruitment providers - North London Partners Shared Service, who conduct recruitment activities on behalf of Royal National Orthopaedic Hospital NHS Trust.
The Royal National Orthopaedic Hospital NHS Trust is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the Trust. The RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients
+ Rated Good by the CQC
+ Two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility
+ Our Research and Innovation Centre works closely with our main academic partner, University College London
+ Recognised as a centre of excellence, leading on national initiatives, such as the Getting It Right First Time (GIRFT) Programme
+ Further major redevelopment underway across the Stanmore site - improving and modernising our facilities to maintain our position as the UK's leading centre for orthopaedic medicine
+ In the NHS staff survey, over 90% of our staff were satisfied with the quality of care they are able to give to patients - the best result of any NHS Trust in the country
+ Our staff also indicated that they had the best experience of appraisals as compared to all other NHS Trusts.
This is a great time to join us and play a critical role in the next stage of RNOH's journey to achieving an outstanding CQC rating.
Our aim is to remain a world-leading orthopaedic hospital with the best patient care and staff experience in the NHS. To do this, we have four core values that underpin everything that we do. We use our values to help ensure that we are always focused on the things that our staff and patients believe are most important:
+ Patients first, always
+ Excellence, in all we do
+ Trust, honesty and respect, for each other
+ Equality, for all
Our annual staff survey results have been improving year on year, with our staff telling us that their experience of working at the Trust is getting better and better. They also indicate that our staff feel very loyal to the RNOH and committed to its role in providing the very best care to our complex patient group. We hope that we can welcome you to our growing team soon., This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425., The RNOH operates a Smoke-Free Policy. Smoking is not permitted on any of the Trust's premises (including the grounds that those premises are sited on) or in any Trust owned vehicle.
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