22 IT / Telecommunications jobs in Chatham, Medway

The primary responsibility of this role is to provide expert technical leadership in the design, build, and continual improvement of Microsoft Power Platform "Service Packs" that consolidate Finance, HR, Contracts, Risk, and Service-performance data into intuitive Power Apps and analytical dashboards. This will enable decision-makers across the Council to access timely insight, drive efficiency, and evidence outcomes. The role also involves developing a management suite of information to identify and inform transformation opportunities and budget interrogation, with transformation priorities including process efficiencies, customer contact and channel shift, contract management and compliance, spend control and analysis, HR intelligence and controls, risk and change management, income analysis, and costing of traded services.,

• Strategy: Shape and maintain the technical roadmap for Service Packs in line with the Council's Digital Strategy and M365 optimization plan.
• Direction: Establish and enforce Power Platform development standards, naming conventions, environment strategy, and ALM processes. Champion best practice, accessibility, and user-centered design across Digital & Customer Solutions to standards defined by the team.
• Implementation: Lead the end-to-end delivery of model-driven and canvas Power Apps, custom connectors, Dataverse schema, and Azure integration components. Configure role-based security, data loss prevention (DLP) policies, and automated tests; manage DevOps release pipelines. Drive iterative, Agile delivery-backlog refinement, sprint planning, demos, and retrospectives.
• Organizational Control & Development: Continually review procedures, automate manual processes, and exploit new Power Platform capabilities (e.g. Co-Pilot, AI Builder) to maximize value. Maintain technical documentation, architecture diagrams, and knowledge-base articles.
• Personal Effectiveness: Keep current with Microsoft roadmaps, attend relevant user groups, and sustain professional certifications. Build productive relationships with service leads, suppliers, and partner authorities; provide clear, jargon-free advice to senior stakeholders when required.
Additional Responsibilities
• To keep under review and develop the structures, procedures, and working methods for which the post holder is responsible to ensure an integrated, effective, and efficient approach to the delivery of services.
• To ensure that working practices and processes are developed that maximize the use of new technology to ensure efficient and effective delivery of services to residents.
• To present timely and relevant advice and information to senior stakeholders.
• To deal promptly with all matters requiring the post holder's personal attention.
• To establish and develop effective working relationships and productive partnerships with all the relevant partners