We are excited to be setting out the next chapter for Golding. With an established track record for building quality homes and investing in our local communities, this provides us with an excellent platform to launch our ambitious new vision, focusing our efforts to become a modern housing provider, delivering outstanding services in the local area. What you'll be doing The successful candidate will join our IT & Data at an exciting time, as we look to adopt a proactive service partnering approach to engage with our customers, colleagues, and stakeholders. You will be working with the IT Infrastructure & Service Manager to provide outstanding focused IT solutions to our work colleagues and customers. You will provide 1st & 2nd line with high standards of customer service to ensure our colleagues IT issues are dealt with in a professional manner ensuring they are kept up to date and working with other IT teams if needed to resolve issues & requests. This is a fast paced role, so ideal for someone who can learn quickly, be organised and able to prioritise work effectively. The role involves;

• Using out ITSM tool Halo to manage requests and ensure SLA's are maintained
• Providing advanced 1st & 2nd line support for core MS solutions & business systems which includes Office 365 / Teams/ Exchange Online, Active Directory /Entra, Azure Virtual Desktop and 8x8 telephony
• Documenting & sharing knowledge within the department
• Setting up new hardware such as mobile devices & laptops using MDT & InTune
• Working with other IT teams, departments & 3rd parties to resolve issues and provide support.
  
  You will enjoy a 37-hour working week and earn an annual salary of £31,248 per annum dependent upon your knowledge, skills and experience.
Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation. What will you get in return? Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here. You'll get: · 28 days annual leave per year (plus bank holidays) · Company Pension contribution and life assurance · Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more. · An annual Wellbeing Fund Closing Date: TBC