Introduction

An exciting opportunity to join Long & Dhindsa Ltd trading as Subway, supporting day-to-day food preparation, customer service, store standards and hospitality operations while working towards a recognised apprenticeship qualification.

About the Employer

Long & Dhindsa Ltd operates an established Subway franchised quick-service restaurant. The business serves local customers, commuters, workers, repeat customers and passing trade through dine-in, takeaway and digital ordering channels. The store is owner-managed, with a focus on quality food, excellent customer service, brand standards and developing staff within a supportive hospitality environment.

What You'll Do

Prepare and serve Subway products in line with brand standards, food safety procedures and customer requirements.
Provide friendly, efficient customer service for dine-in, takeaway and digital order customers.
Support stock rotation, cleaning schedules, hygiene checks and general store presentation.
Assist with opening, closing and daily operational routines under supervision.
Work with managers and team members to develop confidence in hospitality, food service and workplace communication.

Training Outcome

There may be opportunities to progress into a permanent team member role, shift leader or supervisor position, and to continue with further hospitality apprenticeship training such as Hospitality Supervisor or Hospitality Manager.

Skills Required

Communication skills
Attention to detail
Customer care skills
Team working
Non judgemental
Patience
Punctual
Reliable
Positive attitude

Qualifications

Essential - GCSE - English - 2 or above
Essential - GCSE - Maths - 2 or above

Course Information

Course: Food and beverage team member (level 2)

Level: 2

Route: Catering and hospitality

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Working pattern to be agreed on rota basis across Subway opening hours. May include weekdays, weekends and occasional evenings, with training time included within paid working hours.

Expected Duration: 1 Year

Training Provider: DCG

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