Introduction

Kick-start your career with Mortgage Advice Bureau! Based in our Great Yarmouth office, this is a fantastic opportunity to join our team. You’ll be working alongside a successful, friendly & professional team, gaining hands-on experience & expert training from industry specialists, setting you on the path to a rewarding career.

About the Employer

Mortgage Advice Bureau (which Mortgage Seeker Limited are part of) offer bespoke mortgage advice, assist our clients to plan their budget and explain the costs involved with the buying and selling of property - helping to take the hassle out of the buying process.

Mortgage Advice Bureau is a leading mortgage network, as well as the UK’s most recognised intermediary consumer brand, winning over 150 national awards for the quality of its advice and service.

What You'll Do

You will learn how to:

Progress new mortgage applications to offer
Use pre-defined standards & service level agreements
Monitor proactive case progression & customer service communication by telephone, email, & letters
Ensure a high accuracy level for data entry & ongoing record keeping
Ensure workload is actioned within set SLA, whilst recording case progression
Review & validate mortgage supporting documentation
Provide support to the processing team

Training Outcome

Providing you successfully complete your apprenticeship- you will continue your employment with us
Following completion of a qualifying period, a company pension scheme is available and you will be entitled to 20 days paid annual leave per year (plus bank holidays)

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Initiative

Qualifications

Essential - GCSE - English - 4/C
Essential - GCSE - Maths - 4/C

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday: 09:00- 17:30 With an hour lunch break

Expected Duration: 1 Year 2 Months

Training Provider: EAST COAST COLLEGE

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