Head of Content Strategy

2026-09-11T00:00:00

Location: Newport, Gwent, GB, NP20 1

Application Deadline: 2026-10-10T15:32:04.4

Background

Agilio Software Group is a leading UK healthcare operations software provider, delivering integrated, mission-critical solutions that support primary care, dental, pharmacy, hospital, and veterinary organisations. With ambitious growth plans underway, we are looking for talented individuals to join us on this exciting journey.

The Role

Agilio's content is central to how we support healthcare professionals, improve clinical quality, and deliver trusted products across Primary Care, Dental, Hospital and SME markets. It also underpins growth, supports expansion into new sectors and geographies, and is increasingly important to how we use AI. The Head of Content Strategy leads a single, unified content team spanning all sectors. The role sets strategy, governance and the operating model, and is accountable for content across all clinical and compliance activity. It is a part-time, strategic leadership role (approximately 0.4-0.5 FTE). The aim is to make Agilio's content structured, modular and reusable, so it can be adapted quickly across sectors and geographies, and is clinically credible, high quality, commercially strong and AI-ready.

Key Responsibilities

Vision & Strategy

Own and deliver Agilio's cross-sector content strategy, so content is structured, modular and reusable across sectors, geographies and customer types

Ensure the same core content can support learning, in-product guidance, compliance workflows and AI features

Make it easier and faster to adapt content for new markets, sectors and products

Set a multi-year innovation agenda (AI, structured content, new learning formats) that supports sector expansion and international growth

Team & Operating Model

Lead a single, unified content team, line managing the three roles that run it day to day: Senior Editor (Informational Content), Senior Editor (Learning Content) and Content Ops Manager

Operate at approximately 0.4-0.5 FTE, holding strategy, priorities and escalations while day-to-day ownership sits with the Senior Editors

Support content producers across the team, with people focusing on informational or learning content while building broader skills and clear progression pathways

Champion practical use of AI tools to support the team, helping people create and quality-check content more effectively, with hands-on content creation remaining central to every role

Content Governance & Quality

Embed a single governance framework for clinical and learning content, building on existing Primary Care and Dental frameworks

Ensure consistency, clinical accuracy and regulatory compliance across all content types, platforms and jurisdictions, with auditability, traceability and versioning at scale

Maintain Agilio's reputation for high-quality, trusted, evidence-based content

Clinical Leadership & Expertise

Oversee the SME clinical lead pool (Primary Care, Dental, and any new emerging-market leads), who own the clinical, quality, academic and accreditation requirements for their areas, including learning-pathway accreditation

Ensure clinical experts are supported by standardised agreements and producer-led project administration, rather than carrying operational load themselves

Support external clinical and professional relationships (e.g. NICE, NHS England) as needed, with the clinical leads owning them

Content Estate & Production

Keep a clear view of Agilio's existing content across products (iLearn, CKS/Prodigy, Vet, Pharmacy, BSA and others), identifying what can be reused and where it adds most value

Improve how new courses and sector or country content are produced, reducing unnecessary steps and duplicated effort

Own core content standards, frameworks, templates and ways of working through Content Ops

Innovation & AI

Ensure content is well structured and tagged so it is ready to support AI features and tools

Explore AI-assisted creation and new content formats, using insight to measure impact and guide strategy

Cross-Functional & External Collaboration

Partner with Head of Product and Engineering to align content strategy with the roadmap and influence tooling and workflow improvements (authoring tools, SCORM, platform enhancements) across iLearn, Clarity and other platforms

Work with the Managing Directors (Primary Care, Dental, Emerging Markets) as business stakeholders, taking their priority input while retaining ownership of content roles and direction

Provide strategic guidance to Sales, Customer Success and Marketing on content offerings, sector insight and positioning

Commercial & Customer Impact

Ensure content supports commercial goals, including packaging, bundling and cross-sell, and removes barriers to growth

Show the commercial value and return on content investment, and ensure content meets evolving customer and regulatory needs

Essential Experience & Skills

Content Strategy & Leadership

Digital Learning & E-Learning Expertise

Content Governance & Quality Assurance

Team Leadership

Stakeholder Management & Influencing

AI & Content Innovation

Additional Information

Job Type: Remote, part-time strategic leadership role (18.75 hours per week). Flexible working pattern across 2-3 days per week.

Salary: £45,000-£50,000 per annum, dependent on skills and experience.

Benefits include: Income Protection, Life Assurance, Enhanced pension, Health Cash Plan, 28 days annual leave + bank holidays (pro rata for part-time employees), Sick pay scheme, A range of flexible benefits via our Agilio Flex portal

If you feel you have what it takes to join our team, we look forward to receiving your application!

#s1-Gen

Background:Agilio Software Group is a leading UK healthcare operations software provider, delivering integrated, mission-critical solutions that support primary care, dental, pharmacy, hospital, and veterinary organisations. With ambitious growth plans underway, we are looking for talented individuals to join us on this exciting journey. The Role:Agilio's content is central to how we support healthcare professionals, improve clinical quality, and deliver trusted products across Primary Care, Dental, Hospital and SME markets. It also underpins growth, supports expansion into new sectors and geographies, and is increasingly important to how we use AI. The Head of Content Strategy leads a single, unified content team spanning all sectors. The role sets strategy, governance and the operating model, and is accountable for content across all clinical and compliance activity. It is a part-time, strategic leadership role (approximately 0.4-0.5 FTE). The aim is to make Agilio's content
structured, modular and reusable, so it can be adapted quickly across sectors and geographies, and is clinically credible, high quality, commercially strong and AI-ready. Key Responsibilities: Vision & StrategyOwn and deliver Agilio's cross-sector content strategy, so content is structured, modular and reusable across sectors, geographies and customer typesEnsure the same core content can support learning, in-product guidance, compliance workflows and AI featuresMake it easier and faster to adapt content for new markets, sectors and productsSet a multi-year innovation agenda (AI, structured content, new learning formats) that supports sector expansion and international growthTeam & Operating ModelLead a single, unified content team, line managing the three roles that run it day to day: Senior Editor (Informational Content), Senior Editor (Learning Content) and Content Ops ManagerOperate at approximately 0.4-0.5 FTE, holding strategy, priorities and escalations while day-to-day ownership
sits with the Senior EditorsSupport content producers across the team, with people focusing on informational or learning content while building broader skills and clear progression pathwaysChampion practical use of AI tools to support the team, helping people create and quality-check content more effectively, with hands-on content creation remaining central to every roleContent Governance & QualityEmbed a single governance framework for clinical and learning content, building on existing Primary Care and Dental frameworksEnsure consistency, clinical accuracy and regulatory compliance across all content types, platforms and jurisdictions, with auditability, traceability and versioning at scaleMaintain Agilio's reputation for high-quality, trusted, evidence-based contentClinical Leadership & ExpertiseOversee the SME clinical lead pool (Primary Care, Dental, and any new emerging-market leads), who own the clinical, quality, academic and accreditation requirements for their areas, including
learning-pathway accreditationEnsure clinical experts are supported by standardised agreements and producer-led project administration, rather than carrying operational load themselvesSupport external clinical and professional relationships (e.g. NICE, NHS England) as needed, with the clinical leads owning themContent Estate & ProductionKeep a clear view of Agilio's existing content across products (iLearn, CKS/Prodigy, Vet, Pharmacy, BSA and others), identifying what can be reused and where it adds most valueImprove how new courses and sector or country content are produced, reducing unnecessary steps and duplicated effortOwn core content standards, frameworks, templates and ways of working through Content OpsInnovation & AIEnsure content is well structured and tagged so it is ready to support AI features and toolsExplore AI-assisted creation and new content formats, using insight to measure impact and guide strategyCross-Functional & External CollaborationPartner with Head of
Product and Engineering to align content strategy with the roadmap and influence tooling and workflow improvements (authoring tools, SCORM, platform enhancements) across iLearn, Clarity and other platformsWork with the Managing Directors (Primary Care, Dental, Emerging Markets) as business stakeholders, taking their priority input while retaining ownership of content roles and directionProvide strategic guidance to Sales, Customer Success and Marketing on content offerings, sector insight and positioningCommercial & Customer ImpactEnsure content supports commercial goals, including packaging, bundling and cross-sell, and removes barriers to growthShow the commercial value and return on content investment, and ensure content meets evolving customer and regulatory needs Essential Experience & Skills:Content Strategy & LeadershipDigital Learning & E-Learning ExpertiseContent Governance & Quality AssuranceTeam LeadershipStakeholder Management & InfluencingAI & Content

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