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Salary not available. View on company website.
Riverford Organic Farmers, Buckfastleigh, Devon
- Remote working
- Full time
- Permanent
Posted 1 day ago, 13 Jul
Job ref: 2931a73283af4c2182cad15f4781e73e
Full Job Description
Grow with Riverford - Take the next step in your personal and professional journey with training tailored to help you grow and achieve your goals.
As our Quality Systems Manager, you'll help shape Riverford's future.
Riverford delivers fresh, seasonal, organic food to thousands of customers weekly across the UK. Our technical and quality teams are essential to protecting the integrity of our products and upholding the organic, ethical, and food safety standards that underpin our reputation and success.
As we grow and expand our range, we're evolving our Supply Chain and Technical structure. This newly created Quality Systems Manager role is central to that change. You'll be responsible for leading the implementation, development, and continuous improvement of a comprehensive, business-wide Quality Management System (QMS). Your work will ensure we meet the highest standards in food safety, quality, organic compliance, and ESG across all Riverford operations.
This role requires a structured, strategic approach to delivery, balanced with an understanding of Riverford's values and operational realities. You'll work closely with your team, supply chain, production, procurement, commercial and home delivery teams to ensure quality systems are aligned with our long-term goals and operational needs. You'll also support consistent quality leadership across the business - including at additional packing sites and our butchery - to embed best practice, capability, and continuous improvement.
You'll line manage the central technical quality team, providing direction, support, and development, while also contributing to Riverford's business-wide quality strategy. The role requires deep technical knowledge in developing and implementing quality management systems in a food business, strong leadership, and the ability to collaborate and influence across all levels of the business., Location This role is based at Wash Barn, Buckfastleigh, Devon, TQ11 0JU. We're tucked away in the heart of the countryside, surrounded by fields rather than bus stops. That means you'll need to live locally and have your own transport to get here.
Hours - 40 hours per week, Monday - Friday
What You'll Bring…
Leadership & Team Development
Quality Management Systems & Compliance
Strategic Quality Delivery
Customer Satisfaction & Complaints Management
Audit & Regulatory Management
Cross-Business Collaboration
Development & Progression
Proven experience leading quality or technical teams in a food manufacturing, supply chain, or retail environment.
Strong working knowledge of ISO 9001 and experience implementing a full Quality Management System.
Expert understanding of food safety legislation, HACCP principles, and quality control processes.
Experience managing or supporting organic certification (e.g. Soil Association).
Experience coordinating or leading third-party or regulatory audits.
Strong communication and leadership skills, with the ability to collaborate and influence across all business levels.
Application Process: We're reviewing applications on a rolling basis and may close the advert early, so we encourage you to apply soon
Work with us at Riverford, and join a thriving employee-owned business
Be part of a supportive, down-to-earth and solutions driven procurement team
Beyond the Veg Box - At Riverford, our passion for organic vegetables is unmatched. We're not just about delivering veg boxes; we're dedicated to sustainable farming and community building. As a part of our team, you become a co-owner, sharing in our successes and contributing to a mission that goes beyond profit. We aim to make Riverford a fulfilling place to work, where our co-owners feel valued.
Salary: £50,000 - £55,000 per annum depending on experience
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