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Clinical -Health Connector - Health on the High Street
Salary not available. View on company website.
BUCKINGHAMSHIRE HEALTHCARE NHS TRUST, Aylesbury, Buckinghamshire
- Onsite working
- Part time
- Temporary
Full Job Description
In this role, you will guide the public to appropriate services and healthcare professionals, delivering a high-quality, patient-centric experience. You will provide telephone and administrative support, demonstrating exceptional communication skills and the ability to work efficiently under pressure in a fast-paced environment. Proficiency in IT systems, digital platforms, and communication channels - including telephone, online, and chat services - is essential.
With a comprehensive induction, you will become an integral part of our dynamic health hub, working collaboratively within a multi-skilled team committed to putting people of all ages first., + Assist in the collection and management of health-related data.
+ Provide exceptional customer service to patients and visitors.
+ Support the healthcare team in various administrative tasks.
+ Ensure accurate and timely documentation of patient information., We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact [email protected] (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation., If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date.
Contacting you: We will contact candidates through the email address supplied on their application form. Please make sure you check this regularly.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interviews will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.
o Previous experience in data collection and customer services is highly advantageous.
o Strong communication and interpersonal skills.
o Ability to work effectively in a team environment.
o Attention to detail and organisational skills.
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
+ Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
+ Nationally recognised for urology and skin cancer services
+ Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
+ Deliver community services in health centres, schools, patients' own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work and invite you to join our BHT family., As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
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