209 Customer Services jobs in Rhondda, Rhondda Cynon Taf - Rhondda Cynon Taf

This Senior Pricing Analyst will support with the core pricing of our Travel Insurance product, focusing primarily on risk pricing with a wide range of exposure across the product and the pricing structure. This role will also involve training and mentoring more junior members of the team with a development pathway into people management.,

• Effectively drive forward the implementation of pricing initiatives using analytical tools.
• Analysing our pricing structures and past performance to improve profitability and competitivity.
• Optimise the use of existing internal and external data sources and evaluate the value of new data sources.
• Communicate results and ideas to key decision-makers and stakeholders including leadership.
• Help ensure the Travel Pricing meets regulatory and governance requirements, including reporting to internal regulatory stakeholders
• Supporting the technical implementation and testing of price changes.
• Liaising with peers in Motor, Household and Pet Pricing departments for collaboration and cross-product learning.
• Respond to customer, agent and underwriting queries and use these to help improve our pricing structure.
• Leading, developing and managing more junior pricing analysts.
  
  Strong numerical and reasoning skills are required. Previous pricing experience would be ideal but open to applications from candidates with a range of data and analysis backgrounds
• Experience with mentoring, coaching or training.
• Experience of GCP, SQL or similar programming languages
• Hunger for knowledge and desire for problem solving.
• Ability to analyse data and provide strategic insight.
• Strong organisational skills to help manage workloads and prioritise tasks from a variety of stakeholders.
• Good communicator with excellent written and verbal communication skills.
• Ability to work independently as well as able to feed into wider teamwork.
• Demonstrable ability to combine analytical thinking based on numbers, together with common sense and imagination.
  
  At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.
All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation. You can also view some of our other key benefits here. Admiral, Where You Can Be You At Admiral you're accepted, supported and empowered to be you. Because you're brilliant. We're proud of our people-centric culture which has led us to being recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We're committed to ensuring that at Admiral, progression is not slowed or haltered by barriers related to protected characteristics.