What You'll Be Doing

Delivering exceptional customer service in person, by phone, and via email
Managing vehicle bookings and fleet systems
Building strong customer relationships and supporting account management
Handling administration, problem-solving, and operational tasks
Helping the business grow by giving you the chance to boost income and cut costs
Working both independently and as part of a fast paced high-performing team

Strong communication and customer care skills
A flexible approach to work
Experience handling enquiries via email, phone, and face-to-face
A full UK/EU Manual Driving Licence is required for this role
Business-level IT skills (Excel, Outlook, etc.)
Ability to pass a security check (criminality, financial, and employment references)

Structured Career Development - Clear training roadmap with a £1,000 salary increase upon completion
Fast-Track Progression - Promotion to Senior Customer Assistance Representative within 10-12 months
Leadership Opportunities - Access to our development programme and future management roles
Work-Life Balance - Monday to Friday schedule, no weekend shifts
Generous Leave - 25 days annual leave, increasing to 30+ with service + bank holidays + time off on your Birthday!
Comprehensive Benefits - Including pension, life assurance, access to same day virtual private GP appointments & more!
Employee Perks - Discounts on car hire, Cycle to Work scheme, paid volunteer days

2 temporary Customer Services jobs in Rhondda, Rhondda Cynon Taf - Rhondda Cynon Taf