Scheme Manager - Homeowne...
Sanctuary Group, Felmore, Basildon
- Full time
- Permanent
Apply on company site
Administrator
Sanctuary Group, North End, Bexley
- Full time
- Permanent
Apply on company site
Administrator
Bupa, Chelmsford
- Part time
- Permanent
Apply on company site
Shift Leader
Caffe Nero, Upminster, Greater London
- Full time
- Permanent
Apply on company site
Sales Advisor
Wolseley UK Limited, Upper Upnor, Medway
- Full time
- Permanent
Apply on company site
Driver LCV (B)
Wolseley UK Limited, Milton Regis, Swale
- Full time
- Permanent
Apply on company site
Retail assistant
Sky UK, Purfleet, Thurrock
- Full time
- Permanent
Apply on company site
Retail assistant - vacatu...
Sky UK, Tilbury, Thurrock
- Full time
- Permanent
Apply on company site
Retail assistant - vacatu...
Sky UK, Gravesend, Kent
- Full time
- Permanent
Apply on company site
Retail Sales Advisor - Bl...
Sky UK, Orsett Heath, Thurrock
- Full time
- Permanent
Apply on company site
Retail Sales Advisor - Bl...
Sky UK, Purfleet, Thurrock
- Full time
- Permanent
Apply on company site
Retail assistant
Sky UK, New Town, Dartford
- Full time
- Permanent
Apply on company site
Retail Sales Advisor - Bl...
Sky UK, South Ockendon, Thurrock
- Full time
- Permanent
Apply on company site
Sales Advisor (Temporary)...
H&M, Stone, Kent
- Part time
- Temporary
Apply on company site
Customer Service Advisor
Rydon Group Ltd, Greenhithe, Dartford
- Full time
- Permanent
Apply on company site
Care Expert - Essex West ...
Bluebird Care, Brentwood
- Part time
- Permanent
Apply on company site
Inside Sales Specialist
ConvaTec Inc, Temple Hill, Dartford
- Full time
- Permanent
Apply on company site
Administrative Assistant ...
Top Level Promotions, Fryerns, Basildon
- Full time
- Permanent
Apply on company site
Entry-Level Office Assist...
Top Level Promotions, Romford, Greater London
- Full time
- Permanent
Apply on company site
Shift Manager
Greggs Plc, Pitsea, Basildon
- Part time
- Permanent
Apply on company site
Scheme Manager - Homeownership
Salary not available. View on company website.
Sanctuary Group, Felmore, Basildon
- Onsite working
- Full time
- Permanent
Posted 1 day ago, 30 May
Job ref: 9d1e34403d5f41a5b95e28ffe1e9145a
Full Job Description
Scheme Manager - Homeownership
Covering Allington Court - Billericay and Brackendale Court - Pitsea
£28,419 - £29,298 per year
40 hours per week
We have an exciting and rewarding opportunity for a Scheme Manager to join our Homeownership team based in Billericay and Pitsea. Using your flare for customer service and ability to think on your feet, you'll play a key role in identifying areas of risk and ensuring these are reported in a timely fashion and are closely monitored. This opportunity involves communicating with a variety of customers and coordinating contractor workloads; therefore, we are looking to appoint someone with recent experience within a similar role where exceptional customer service is demonstrated. You will be managing two Retirement schemes and will need to be able to manage your time in accordance with the Schemes needs and lease obligations.
The role of Scheme Manager - Homeownership will include:
style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"-
-Encouraging residents to maintain their well-being and independence through the effective delivery of housing support services that are tailored to meet individual needs and organisational objectives
-Providing administrative support including producing letter/notices, recording data, raising purchase orders, invoice management and support resales
-Confident in engaging and communicating with internal and external contractors.
-Ensuring compliance with legislative and regulatory requirements for housing services
Skills and experiences:
style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"-
-Experience of working with vulnerable residents and a good understanding of the key needs and services available to residents
-Experience of good practice for resident involvement practices
-Ability to organise and prioritise multiple workloads effectively
-Excellent communication and customer care skills both
face to face and via telephone concerning a range of queries/complaints, offering advice and guidance
-A good working knowledge of handling confidential and sensitive information
-Experience of using Microsoft Office (Word, Excel and Outlook)
-A full valid driving licence and access to your own vehicle is required as travelling to other sites may be required
Why work for us?
Sanctuary Housing is one of the UK's leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"-
-25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
style="margin-bottom:0.0cm;margin-top:0.0px"-
-A pension scheme with employer contributions from Sanctuary
-Life Assurance
-Employee Advice Service including counselling
-Cycle to Work scheme
-Voluntary health plans
-Employee discounts
-Wellbeing support and tools
-Employee recognition scheme
-Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
-£28,419 per annum (rising to £29,298 per annum after 12 months, subject to satisfactory performance)
The full-time equivalent salary for this role is £26,643 based on 37.5 hours per week rising to £27,467 after 12 months service and subject to satisfactory performance
View the job profile
(if the link is unavailable the Sanctuary careers website)
Closing Date: 25 June 2025
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you
- housing.recruitmentsanctuary
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - sanctuary/join-our-team
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Experience of working with vulnerable residents and a good understanding of the key needs and services available to residents
-Experience of good practice for resident involvement practices
-Ability to organise and prioritise multiple workloads effectively
-Excellent communication and customer care skills both
face to face and via telephone concerning a range of queries/complaints, offering advice and guidance
-A good working knowledge of handling confidential and sensitive information
-Experience of using Microsoft Office (Word, Excel and Outlook)
-A full valid driving licence and access to your own vehicle is required as travelling to other sites may be required
Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives., Sanctuary Housing is one of the UK's leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering, View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - sanctuary/join-our-team
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"-
-25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
style="margin-bottom:0.0cm;margin-top:0.0px"-
-A pension scheme with employer contributions from Sanctuary
-Life Assurance
-Employee Advice Service including counselling
-Cycle to Work scheme
-Voluntary health plans
-Employee discounts
-Wellbeing support and tools
-Employee recognition scheme
-Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
-£28,419 per annum (rising to £29,298 per annum after 12 months, subject to satisfactory performance)
The full-time equivalent salary for this role is £26,643 based on 37.5 hours per week rising to £27,467 after 12 months service and subject to satisfactory performance
Copy the direct link to this job
About this company
Sanctuary Group
View full company profileJobs by core skill
Customer Services
Customer Services jobs by area
Customer Services jobs in Abingdon-on-Thames
Customer Services jobs in Andover
Customer Services jobs in Ashford
Customer Services jobs in Aylesbury
Customer Services jobs in Banbury
Customer Services jobs in Basingstoke
Customer Services jobs in Benson
Customer Services jobs in Bicester
Customer Services jobs in Bracknell
Customer Services jobs in Brighton and Hove
Customer Services jobs in Burford
Customer Services jobs in Canterbury
Customer Services jobs in Carterton
Customer Services jobs in Charlbury
Customer Services jobs in Chatham
Customer Services jobs in Chipping Norton
Customer Services jobs in City of London
Customer Services jobs in Clacton-on-Sea
Customer Services jobs in Crawley
Customer Services jobs in Dartford
Customer Services jobs in Didcot
Customer Services jobs in Eastbourne
Customer Services jobs in Eastleigh
Customer Services jobs in Eynsham
Customer Services jobs in Fareham
Customer Services jobs in Faringdon
Customer Services jobs in Grove
Customer Services jobs in Guildford
Customer Services jobs in Hastings
Customer Services jobs in Henley-on-Thames
Customer Services jobs in High Wycombe
Customer Services jobs in Hythe
Customer Services jobs in Kidlington
Customer Services jobs in Luton
Customer Services jobs in Maidstone
Customer Services jobs in Milton Keynes
Customer Services jobs in Oxford
Customer Services jobs in Peacehaven
Customer Services jobs in Portsmouth
Customer Services jobs in Rayleigh
Customer Services jobs in Reading
Customer Services jobs in Romsey
Customer Services jobs in Ryde
Customer Services jobs in Sevenoaks
Customer Services jobs in Shanklin
Customer Services jobs in Shoreham-by-Sea
Customer Services jobs in Slough
Customer Services jobs in Southampton
Customer Services jobs in Thame
Customer Services jobs in Wallingford
Customer Services jobs in Wantage
Customer Services jobs in Winchester
Customer Services jobs in Witney
Customer Services jobs in Woking
Customer Services jobs in Woodstock
Customer Services jobs in Worthing