42 Permanent, Customer Services jobs in Kidlington, Oxfordshire

We are seeking a highly motivatedindividualto join our Early Education Funding Team. As an Early Education Funding Payments Officer, you will work with an established team and play an integral role in the administration and effective delivery of early education funding to private, voluntary and independent providers that offers vital early education to young children across Oxfordshire. As part of this role, you will:

• Work incollaborationwith the team to effectively distribute and audit early education funding in line with statutory requirements and the Council's audit and financial procedures.
• Ensure the accurate, timely and effective administration and distribution of early education funding.
• Proactively liaise with other colleagues, teams and agencies to provide a consistent service and take a pro-activeapproach to develop new systems and processes to ensure the most efficient distribution of funding is given.
• Develop detailed knowledge of all aspects of early education fundingso that detailed and complex queries from providers and parents can be responded to in a timely way.
  
  We would like to hear from you if you are:
• Kindand caring,with an ability to handle challenging and sometimesemotionalsituations and customers with yourempathic, calm and clear communication skills.
• Advocating for equality and integrity in all you do, you can communicate effectively using different media and answer complex queries with understanding and empathy.
• Always learning,with a desire to build on your knowledge of national priorities in the early years and childcare sector.
• Willing to take responsibility and contribute to the delivery of Oxfordshire County Council's vision you can effectively work alone and as part of a team.
• Driven to do it differently to embark on a journey of continuous improvement, you have a methodical and organised eye for detail.
• Confidentlyable to input and retrieve data from ICT based systems as needed.
• You will be able to travel throughout the county and hold a full driving licence with access to a vehicle., Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Do you want to make a difference? A REAL difference? Join Oxfordshire County Council on an exciting journey towards Delivering the Future Together, our ambitious transformation programme which will enable us to be an employer, partner, and place shaper of choice. We're seeking the right people who can help us get there while embracing our value of 'daring to do it differently', as we continue to strive to do better. In our Children, Education, & Families Directorate, we want everychildto have the best possible education and with this goal in mind, we've set out to improve and transform our services. Oxfordshire County Council is a financially stable local authority which is committed to investing in Children, Education, and Families, to ensure that we have the resources we need to make a real difference to the children, young people, and families we work with.


• Annual leave starting at 28 days per year (plus bank holidays).
• A comprehensive Local Government Pension Scheme (LGPS).
• Flexible working.
• Employee Assistance Programme including access to health and wellbeingsupport24 x7.
• Range of family friendly policies.
• Excellent learning and development opportunities.
• Explore more here
Proposed interview date Wednesday 9th July, We are open to discussions about flexible working, which can include flexi-time, part time working, jobsharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service. Follow us on Social Media Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram.