As a Spa Host at Aqua Sana Forest Spa, you'll ensure every guest enjoys a smooth, relaxing experience with your warm welcome and commitment to exceptional service. What you'll be doing

Provide a warm, professional welcome and respond to guest queries efficiently
Support the smooth operation of the spa, working collaboratively with the wider team
Maintain high standards across spa areas, reporting issues when required
Lead complimentary wellness sessions and manage bookings using the spa system
Free day passes and access to leisure facilities (including the spa)
Discounts on breaks and in our shops and restaurants
Bonus scheme and recognition rewards
A supportive, friendly team
Career development and in-role training
Part-time
You will be contracted to work a guaranteed minimum of 60 or 120 over a 4-week period. You may be asked to work additional hours in line with operational requirements
These shifts will fall between 7:30am and 9:30pm and will include working 2 out of 4 weekends

Clear communicator with strong organisation, attention to detail and computer skills
Proactive and solution-focused, with experience in similar roles or the beauty industry
Warm and approachable with ability to build relationships at all levels
Effective time management, teamwork and use of initiative

1 contract Customer Services jobs in Ilkeston, Derbyshire