58 Permanent, Customer Services jobs in Didcot, Oxfordshire

Ensures proper flow of office procedures and supports the Head of Facilities and Administration team by carrying out common office duties. Maintains a positive and friendly company image by acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone. Duties include:

• Communicates with Egencia to produce travel itineraries for business directors and employee events.
• Order taxis and arrange car hire as required.
• Manage the refreshments for visitors, including coffee machines, snacks and consumables.
• Approve and allocate meetings rooms as appropriate. Ensuring they are left clean and tidy for the next user and usage guidelines are met.
• Manages correspondence by answering emails and sorting mail.
• Assists in planning and arranging events, including organising catering.
• Manages reception area and looks after visitors.
• Answers phone calls and transfers them as necessary.
• Supports the part time receptionist.
• Produce draft documents, format and print as required.
• Maintains stock lists and orders office supplies as needed.
• Scans and files appropriate documents as needed.
• Raise purchase orders as required.
• Carrying out such other duties reasonably falling within the scope as maybe required by the company
• Make arrangements for parcels to be sent and collected.
  
  Prior Office Management Experience Preferred
• Strong Attention to Detail
• Ability to Work Without Supervision
• Excellent Time Management Skills
• Exceptional Communication and Customer Service Skills
• Technical Skills, Including Proficiency with Microsoft Office Programs
• Strong Prioritisation and Organisation Skills
• Ability to multi-task
  
  "At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."
Kerridge Commercial Systems (KCS) has become Klipboard, and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively Our passion is to provide customers with an advantage in their incredibly competitive world. We have done this so far by providing flexible, industry specific solutions; software, technology, advice, guidance and expertise built over 40 years of servicing their specific market. Great Software solutions don't happen without great people. We have the best software solutions for our market because we have the best people., You may also have seen from our recent posts that we are excited to begin sharing our new company name - Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."