210 Customer Services jobs in Casnewydd

Over the course of the first nine months, you'll learn how our values shape our business from the ground up working on the floor alongside all levels of our employees. The hands-on experience you will gain fromworking in our kitchens, service areas, customer areas and our drive-thru will give you the confidence to make your impact across each of our day parts. This accelerated training programme is the first step on the journey to leading and inspiring teams, within one of our restaurants. When you move through the initial training stage which ison the job training on the restaurant floor, you will be promoted through managerial roles. From there, your journey could take you to Business Manager where you will run one of our fantastic restaurants. From here there are more opportunities for career growth. We want our customers and our people to feel valued and always appreciated, and you will help us achieve that as you gain momentum, and take responsibility, of shifts and our key systems and processes. Your passion for doing the right thing for our people and our customers will have you fired up by the idea of running your own successful business! What will be expected of me when I have completed my initial training?

• Role model customer focused behaviours
• Displays correct behaviours to create a safe, respectful and inclusive workplace
• Act with integrity, honesty, and in line with our McDonald's values
• Display leadership by coaching the team and providing them feedback and development opportunities
• Lead and manage teams across all day parts in a fast-paced environment
• Work with the wider management team to implement strategies to improve the business on sales and profitability
• Analyse trends inside and outside of the restaurants that can impact the business
What Team will I be a part of? You'll work together with all levels of the restaurant team and managers of all levels who will support you on your intensive learning journey., 2. Manager Approval 3. Online Values Test 4. Assessment Centre (usually in person) 5. Department-led Final Interview (in person or virtual) 6. OfferWhat We Look For As a Trainee Manager, you'll have a passion for doing right by our people and our customers, and the idea of running your own successful business will add fuel to the fire. You're someone who inspires and motivates others with your ambition and hands on approach to learning. Someone who will use their energy and determination to succeed together as a team. This fast-paced programme is open to people with experience of leading teams, both in and out of the sector, and graduates. To best capture the essence of what makes McDonald's, it is essential that you're able to adopt different shift patterns and be mobile within your region. At McDonald's, we are people from all walks of life. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants. All of which helps us to better serve our customers.


• This fast-paced programme is open to people with at least one years' experience of leading/ managing teams, both in and out of the sector, and graduates.
• You are someone who inspires and motivates others with your ambition and hands on approach to learning. Someone who will use their energy and determination to succeed together as a team!
• Throughout your journey, we will give you the training, knowledge, and tools to further develop your skills to make you feel truly confident. You will be learning a lot and you'll be required to apply what you have learnt to lead by example and be effective in leading our teams., [01:03] Be natural and work to the best of your ability.
[01:07] So what I'd like to think I could be able [01:09] to do in the future is to be able to work more [01:12] to the customer service side, to try [01:14] and train people up to help them [01:18] bring out the best in their selves. [01:20] I love the fact that I get the feedback of, of guests., To recognise your hard work and commitment, we will award you with up to two months' paid sabbatical leave following every 10 years of consecutive service.

McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people.,
• Every day in McDonald's is different and to complete the training period, you will need determination and to give maximum effort across every task. Our teams are well adapted to our ever-changing business and customer needs, being open to change is a value that will help you to lead them through any challenge you face as a team., [00:42] out together. We work together. We play like football together, but
[00:45] then we all come together as one anyway. [00:02] My name's Roland., At McDonald's, we believe in opportunity for everyone. If you want to learn, develop and further progress your career, we'll give you the chance., Our values show what matters most to us and tell the world what McDonald's stands for. We live by them every day. All across the world. From our restaurant-working colleagues, right through to the farmers in our supply chain. Our core values and commitment define who we are and guide everything we do. Making sure we can continue to evolve alongside a changing world.

Full Time working 40 Hours per week across weekdays, weekends, morning, evening and overnight shifts. Salary: £30,000 per annum,
• Enrolment in Pension Scheme
• Private Health Care Package
• Life Assurance
• Meal Allowance on each shift
• Length of Service Recognition
• 1000's of discounts available covering Travel, Sports and Leisure, Health and Beauty, Fashion, Books and Entertainment, Wellbeing, Utilities, Groceries and Food and much more…..
Company Vision and Culture Our Global vision is to build a better McDonald's and, in the UK, and Ireland we are working hard to be the UK & Ireland's best-loved restaurant company. Our values drive our culture and shape our beliefs, our priorities, and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world., What we offerHoliday pay 6 weeks' paid holiday is awarded to all Trainee Managers who join us at McDonald's.Employee discounts Discounts at hundreds of major high-street and online retailers.Stakeholder Pension Scheme As a Trainee Manager, you will have the opportunity to join the stakeholder pension scheme.