163 Customer Services jobs in Cardiff

White Goods Engineer

Company: Currys

Location: Pontypridd, Rhondda Cynon Taf

Salary: £33,000-35,000 per year

Type: Permanent, Full-time

Posted: 35 mins ago

Role overview:

White Goods Engineer
Pontypridd
Cardiff Customer Service Centre
Permanent
Full Time
Salary - £33,000 - £35,000 per annum (OTE £32k - £38k)
Shift Pattern - Average of 41 hours per week working 5 over 7 (some Saturday working on a rostered basis)
Post Codes: NP CF SA GL HR

At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. So you'll never go it alone here. You'll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.

Join us as a White Goods Engineer and you'll work your magic to keep customers' appliances in tip-top condition. Whether you're installing, diagnosing faults or making a vital repair, you'll be on hand with the right skills, right knowledge and plenty of smiles to make sure every experience is a great one.

Responsibilities:

• Driving your company van and managing your own day effectively (as you'll work mainly on your own).
• Testing, diagnosing and fixing white goods in our customers' homes.
• Providing and implementing technical knowledge across a range of white goods appliances.
• Building up our reputation as a home services expert.

A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it'll be down to you to get their products back on track and put their minds at ease.

You will need:

• Proven experience in White Goods repairs.
• Full UK/EU driving licence with no more than 6 penalty points.
• Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).
• To love that feeling when you've delivered for a customer.

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you'll find a host of benefits designed to work for you. They include:

• First-class induction and on-going learning.
• Company approved tools and van.
• A shift pattern of five over seven days.
• Quarterly bonus.
• Product discounts across the latest tech.

Why join us:

Join our White Goods Engineer team and we'll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.

Currys

• Driving your company van and managing your own day effectively (as you'll work mainly on your own).
• Testing, diagnosing and fixing white goods in our customers' homes.
• Providing and implementing technical knowledge across a range of white goods appliances.
• Building up our reputation as a home services expert.
A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it'll be down to you to get their products back on track and put their minds at ease. You will need:
• Proven experience in White Goods repairs.
• Full UK/EU driving licence with no more than 6 penalty points.
• Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).
• To love that feeling when you've delivered for a customer.
We know our people are the secret to our success. That's why we're always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you'll find a host of benefits designed to work for you. They include:
• First-class induction and on-going learning.
• Company approved tools and van.
• A shift pattern of five over seven days.
• Quarterly bonus.
• Product discounts across the latest tech.
Why join us: Join our White Goods Engineer team and we'll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.