The User Researcher will work closely with end users, designers and people across the organisation, ensuring user needs are driving the design of new digital services
The User Researcher will be responsible for designing and undertaking research activities, delivering actionable findings that improve the usability of our digital services, DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
For details on the use of AI in applications and Devon County Council's use of AI in Recruitment please see Use of AI in Our Recruitment Processes - Working for Devon | Devon County Council
Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
For more information about Working for Devon please visit our Working for Devon page.
We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
This role requires a DBS disclosure.

You'll have experience of user research activities, including recruiting and managing participants, and designing and delivering research sessions at each stage of the product lifecycle.
You'll enjoy turning research outcomes into compelling stories, and communicating these to colleagues to build an understanding of user needs
You'll have experience of working in an agile environment and will know how to use different research methods to provide the insight required by teams

Exeter, Devon
Full Time
£41,177 - £45,529 per annum
26 days annual leave per year (rising with length of service) plus Bank Holidays effective from 1 April 2024.
Membership of the Local Government Pension Scheme - more information can be found on the Peninsula Pensions website.
Access to our confidential Employee Assistance Programme - available 24/7 to support you with personal and work life.
Flexible working opportunities, including home-working (subject to the needs of the role).
Discounts from local and high street retailers through the Devon Discounts scheme.

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