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Customer Service Advisor (out-of-hours)
Salary not available. View on company website.
Royal Borough Of Greenwich, Greenwich
- Onsite working
- Part time
- Permanent
Posted 1 day ago, 23 May
Job ref: bd51142680994f16a1e9fa28c54409df
Full Job Description
Do you have experience in delivering first class customer service? Do you like helping people and solving problems? Do you work well as part of a focused and dedicated team in a busy and often demanding environment?, Your professional telephone manner and excellent written and verbal communication skills will be matched by a real service ethic and the ability to deal with a range of services provided by The Royal Borough. Together with demonstrated competence in a customer-focused role, a positive attitude and excellent team-working skills, you'll also need to be comfortable in using, and learning to use, a range of ICT systems.
If the answer is yes to all of the above, then we would like to hear from you. The Royal Borough of Greenwich is currently recruiting for part-time Customer Service Agents to work in our corporate out of hours emergency contact centre based at The Woolwich Centre, 35 Wellington Street, London SE18 6HQ., Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.
High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.
Standard DBS: This role requires a Standard DBS. (This post is exempt from the Rehabilitation of Offenders Act,1974).
Advert Close: All vacancies close at midnight unless otherwise stated.
Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this to help you calculate a pro rata salary.
Our Staff Values: are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.
Related information
Please read any attached documents before applying for this job
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At the Royal Borough of Greenwich we believe children should enjoy their childhoods, and we are determined to apply child-centred best practice in everything that we do.
We have opportunities for Social Workers to join our Permanence and Safeguarding Service, including our MASH team (Multi- Agency and Safeguarding Hub).
Social Work - Health & Adult Services
Our people are important to us. We believe in a 21st century adult health and social care that makes the best use of people's strengths and resources to ensure our residents, and our workforce, thrive.
Royal Greenwich is proud to signal our commitment to a healthy, fair and inclusive workplace.
Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe. Royal Greenwich proudly supports this.
This award rewards the work London-based employers are doing to make their workplaces healthier, happier and more productive.
Royal Borough of Greenwich
The Out of Hours service operates between 4.45pm and 9am Monday to Friday, and 24/7 at the weekend and during bank holidays.
We are looking for people to work a range of shifts on weekday evenings and at weekends.
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