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Performance Excellence Manager, Amazon Transportation Services
Salary not available. View on company website.
Amazon.com, Inc, Birches Green, Birmingham
- Onsite working
- Full time
- Permanent
Posted 6 days ago, 9 Jul
Job ref: 047a70697a074335861c514c0549d9cc
Full Job Description
Investigates root cause of performance failures along with transportation partners to trouble shoot and create processes/actions to sustainably eliminate them.
Determines corrective action for risks and obstacles with assistance from senior program managers.
Utilize analytical simulations and assessments to quickly understand the business impact of the trends and make quick and informed decisions based on available data.
Plays an active role in training our carriers on new tools and processes, as well as training the wider transportation team on relevant topics.
Serves as escalation point in the network for our Carrier Managers.
Owns, tracks, or escalates issues to ensure that they are addressed and documented.
Owns reporting to Senior Management up to Director Level.
Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience in supply chain
- Experience defining program requirements and using data and metrics to determine improvements, Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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