Regional Operations Manager (M / F / D)

VWR International, LLC., Can be based anywhere

Regional Operations Manager (M / F / D)

Salary Not Specified

VWR International, LLC., Can be based anywhere

  • Full time
  • Permanent
  • Remote working

Posted 2 weeks ago, 7 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 4c7ffc38e4434268b4ce8117420a18d2

Full Job Description

You'll be leading a team of three On-Site Services Managers, each responsible for operations at key customer sites in Elstree, Kingston upon Hill, Runcorn. Each site is supported by a small, dedicated operational team, delivering laboratory-based and logistics services tailored to customer needs. The team is knows for its collaborative, friendly and supportive culture, and they're looking for a leader who thrives on teamwork, communication and shared success.,

  • Lead and develop a team of On-Site Services Managers across multiple UK customer sites, providing strategic governance, line management, and operational oversight in alignment with corporate goals
  • Drive service excellence by implementing process improvements, promoting Avantor Business Systems, and ensuring completion of quality audits, improvement plans, and health & safety compliance
  • Support commercial growth by identifying new business opportunities within existing accounts, contributing to tender submissions, and promoting Avantor's on-site service capabilities to prospective customers
  • Oversee project delivery, including the implementation of Inventory Management software at new sites, and manage administrative and project-based tasks to support departmental goals
  • Collaborate cross-functionally with internal teams (Customer Services, Distribution, Commercial, Digital Solutions, etc.) to ensure seamless service delivery and customer satisfaction
  • Travel regularly (2-3 days per week) to engage with on-site teams, support customer relationships, and ensure consistent service standards across all locations

    Proven experience managing teams in an operational or scientific environment, remote management of site managers is preferred
  • Demonstrated success in developing and improving existing customer sites and implementing new projects
  • Experience in winning new business, supporting tenders, and navigating an ever-changing environment with shifting priorities
  • Strong stakeholder management skills, with the ability to influence at all levels
  • A proactive, commercially minded leader with a passion for continuous improvement
  • Knowledge of GxP/GLP/GMP is desirable
  • Experience in laboratory services, FM suppliers, or scientific customer management is a plus

    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
  • Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

    This full-time, permanent position offers a unique opportunity to shape the future of laboratory services across the UK and beyond. In additional to a competitive salary, we offers a comprehensive benefits package, including a bonus, pension scheme, private medical and dental care, and an extra day off for your birthday.

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