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Salary not available. View on company website.
Sheffield Teaching Hospitals NHS Foundation Trust, Orchard Square, Sheffield
- Onsite working
- Full time
- Temporary
Posted 2 days ago, 12 Jun
Job ref: f2867a005d5b49e7ae82446c7302b002
Full Job Description
- Please note that we are looking to recruit 1x full-time permanent post and 1x full-time, fixed term post (12 months) The post-holder will work as part of the South Yorkshire and Bassetlaw Pathology (SYBP) Laboratory IT team providing technical support to the laboratories and their staff, working to standard operating procedures. Typical duties will include:
- Incident management for Directorate IT systems.
- The maintenance of Laboratory Medicine IT and data transfer systems, both for in-house developed software and externally procured software.
- Support for laboratory IT projects
- First line support to external users related to connectivity and access to Laboratory results, both within the partner trust hospitals and to external customers.
- Enabling, promoting and supporting the effective use of data, information, knowledge and technology to support and improve health and health care delivery across SYBP., Contribute to all aspects of provision of IM&T for SYBP to support its operational and business needs. Working to established Standard Operating Procedures, provide general front line IT support on a day-to-day basis for laboratory staff encompassing all platforms and systems, investigating issues, documenting and liaising with all stakeholders Proactively monitor the progress of incidents and service requests for timely resolution, communicating progress as appropriate with laboratory staff, partner trust IT staff and with external suppliers. Accurately record technical and often complex information from staff and interpret this information to provide a high level of detail to other staff. Use strong technical diagnostic and problem-solving skills to resolve issues where appropriate, escalating to senior SYBP Laboratory IT staff when required. Routine maintenance of commercial software used within the laboratories including the Laboratory Information Management System. This includes but is not exclusive to database management of codes relating to tests, requesting locations / clinicians and user maintenance. Ensure that systems both in-house developed, and externally procured, are tested for accuracy, performance, data quality and resilience. Maintenance of SOPs to ensure conformance for Laboratory UKAS accreditation. Provide documentation for software including end user documentation and SOPs to enable the support of the system., SYB Pathology is a partnership between the five Acute Trusts within the ICS footprint, hosted by Sheffield Teaching Hospitals. By coming together as a single service SYB Pathology will ensure all patients and clinicians across the ICS footprint receive equitable access to high quality, innovative pathology services, providing the best clinical outcomes. The partnership will ensure SYBP improves health outcomes, drives research and innovation, delivers efficiencies, and ensures a sustainable workforce, providing job satisfaction and career progression opportunities for all staff. The SYBP IT Team support all pathology disciplines across the partnership, including the departments of Cellular Pathology, Microbiology, Virology, Clinical Chemistry, Immunology, Haematology, Coagulation, POCT and Blood Transfusion. In addition, SYBP has a number of highly specialised services providing testing to regional, national and international users. The team provide all aspects of IM&T provision, offering both technical expertise in the maintenance of systems, as well as development of innovative in-house systems to support the work of the departments in conjunction with local and partner Trusts IT colleagues, as well as other IT professionals.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we'll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers., One post on this vacancy is advertised on a fixed term contract basis for the maximum period of 12 months. Where there is potential, the secondment/fixed term contract may finish early, or in the first instance, the secondment/fixed term contract may be extended due to the internal/external secondment of the substantive post holder. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and secondments in relation to the substantive post holder. Please note this advertisement is for both permanent and fixed term/secondment opportunities. You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
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