The Hire Administrator is an integral function within the hire desk team handling all administrative actions created by activities including third party enquiries and order processing. Efficient and timely handling of these duties assists in our aim of providing a first-class service to our customers. The role provides essential support to the wider Harrogate office team to ensure greater focus is applied to inbound call handling and business planning.,

Ensure timely, accurate and proper completion of all third party supplier paperwork and liaise with the customers and suppliers to obtain any missing information/paperwork/costs
First point of call for inbound ZenDesk enquiry inbox
Provide operational management with all enquiries from customers and raise any purchase orders where required
Support the Harrogate controllers with the completion of all chargeable/non-chargeable orders.
Process orders when supplied with all required information from the Harrogate based controllers
Process CIs when applicable and supplied with all required information from the Harrogate controllers
Completion of the daily control reports and supply controllers with the required information to prioritise orders
Completion of all other reports as requested by your line manager
Ensure timely and accurate completion of third party and cross hire orders through to full completion and query resolution
Provide holiday/absence controller cover where required
Provide call cover where required
Managing road tax renewal subscriptions
When considered necessary or appropriate by management you may be required to carry out any duties considered within your skill and competence to assist the smooth running of the business.

Excellent attention to detail
Strong organisational and multi-tasking skills
Proficient in verbal and written communication skills
Self-motivated with the ability to work on own initiative
Knowledge of MS Excel, Word and Outlook at an intermediate level
Ability to problem solve
Capacity for learning new skills/information quickly

UK Forks, a division of Vp plc, is a renowned leader in the UK's material handling industry. With a remarkable heritage dating back to Vibroplant's establishment in 1954, UK Forks has built a strong reputation as a trusted specialist in telescopic handlers and tracked access platforms hire.

25 days holiday (increases with service), plus bank holidays & 1 extra day to be taken in the month of your birthday
Additional holiday purchase scheme
Free Tool Hire
Life Assurance cover 3x salary
Share save scheme
Eye care vouchers
Recommend a friend scheme
Learning & Development - commitment to upskilling and developing our people, structured in house training available alongside external training where required
Cycle to work scheme
Long service recognition
My Vp discounts - a variety of discounts and rewards on thousands of well-known brands
Discounts on HP products
EE mobile contract discount offers
Gym discounts
Health Shield (discounted premiums on health care cash plan)
Employee Assistance Programme
Virtual GP Service
Will Writing & Funeral Concierge Service
Regit Assist 24/7 accident helpline - free joining
All the above benefits are managed through our Employee Engagement Platform - Spotlight

1 permanent Admin / Secretarial / PA jobs in Ripon