Medical Team Secretary
Hertfordshire Partnership University NHS Foundation Trust, St Julians, St. Albans
- Part time
- Temporary
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£26530-£29114
Hertfordshire Partnership University NHS Foundation Trust, St Julians, St. Albans
- Onsite working
- Part time
- Temporary
Posted today, 29 May
Job ref: 706bc5a8cb314a3396ddf2c3f9bde10e
Full Job Description
The successful candidate will:
- be responsible for prioritising work, typing clinical and general administration correspondence, be the first point of contact for patients and other visitors to the Unit.
- provide a comprehensive secretarial service to the Clinical Matron and Clinical Team and provide a high standard of service to patients.
- be responsible for prioritising work, typing to clinical and general administration correspondence, be the first point of contact for patients and other visitors to the department.
- provide a comprehensive secretarial service to the consultant body and provide a high standard of service to patients. In return, we can offer you:
- 5% on top of basic salary high cost allowance supplement
- 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata)
- One of the UK's best pension schemes
- Comprehensive health and wellbeing services
- Special leave for family and personal reasons
- NHS Car Lease Scheme
- Employee Assistance Programme, To support the Clinical Matrons and Team in the delivery of excellent Patient care by actively working with Colleagues and other Departments to ensure that all Patients registered within the Service is proactively supported through their patient journey. Ensuring all telephone calls are answered within the department during core office Hours. Opening and dealing with departmental post and allocating resulting work to appropriate Staff. Monitoring turnaround times for clinical correspondence and taking corrective action as required, in conjunction with the Clinical Matrons/Clinical Team. Providing Clinical Matrons/Clinical Team with relevant information relating to Administrative service. Take minutes at secretarial staff meetings and attending other administrative meetings as required. Responsible for ensuring office equipment is in working order and office supplies are maintained and replenished To coordinate any action plans as set from the Team To update and maintain trackers
- Intermediate level experience in word/ excel/ powerpoint
- Solid experience in administration
- RSA Level 3/NVQ Level 2 or equivalent Desirable criteria
- Proficient knowledge of PARIS
- Experience in working in a Mental Health environment, Independent/lone working and team working skills
- Experienced in taking minutes in meetings
- Experienced in diary management to book appointments and meetings
- Microsoft Teams Desirable criteria
- Knowledge of medical terminology, Responsibility of maintaining accurate records of patient details, notifying all professionals and agencies involved.
- To be expert at data entry and reporting., Excellent verbal and written communication skills in person, on telephone, or email
- Good standard of English
- To be experienced in dealing with people in distress in a calm and confident manner, Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on the Check if you need a UK visa - GOV.UK website. We would encourage all applicants to review the criteria carefully to understand their eligibility for sponsorship. Those who are on a visa will be issued with Fixed Term Contract in line with your visa end date.
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission. Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout, Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were "blown away" by our people's achievements and that everything they saw "sings and hums". This year, our staff rated us the 4^th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional
We have a band 4 Medical Team Secretary role (maternity cover for 12 months) suitable for an administrator with knowledge of medical terminology, preferably in a mental health setting.,
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