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Business Support Administrator
£25674
Devon Partnership Nhs Trust, Buckleigh, Torridge
- Onsite working
- Part time
- Permanent
Posted 3 days ago, 9 Jun
Job ref: 54d13d7ed262452f90a99f2330c59ee5
Full Job Description
The North Devon Adult Community Mental Health Team is seeking to recruit an enthusiastic, flexible and multi-skilled administrator to join its busy administration team. The Team support Mental Health Services across three sites in North Devon (Abbotsvale in Bideford, and two Health and Wellbeing Clinic sites in Barnstaple, one in Pilton and one at the North Devon District Hospital). It will be essential for the post holder to be able to travel across these three sites at short notice. You will be asked at application and interview stage to demonstrate how you meet this criteria., The post holder will undertake administration of all office tasks in supporting the Community teams as well as covering the reception at all three sites when required., Please see the attached Job Description and Person Specification which will provide further information on this role.
Main tasks will include meeting and greeting patients when covering reception, answering calls, when you will often be the first port of call; working from shared email inboxes, keeping Excel spreadsheets updated, generating letters and reports, uploading these onto our patient record system. There will be a requirement to prepare agendas for meetings and take minutes. Training will be given to support you in your development within this role.You will require excellent communication, IT and organisational skills, be able to remain calm and professional during busy times or when handling difficult situations, and have the ability to adapt to constant changes within the NHS., We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas. We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.,
- RSA 3 Word Processing or equivalent level of experience in practice.
- NVQ3 in administration or equivalent level administrative knowledge and experience
- GCSE English or equivalent
- Evidence of continuing professional and personal development, ECDL (European Computer Driving Licence)., Excellent organisational skills
- Ability to prioritise workload and adapt to change when required
- Experience of dealing with confidential and complex information, Previous experience of working within an administrative or secretarial team
- Ability to take accurate formal and informal minutes
- Previous experience of working in a Healthcare or Social Care administrative setting, Ability to travel between Bideford and Barnstaple at short notice to meet the requirements of the role.
About Devon Partnership Trust We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
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