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Salary not available. View on company website.
Wrexham University, Hightown, Wrecsam - Wrexham
- Remote working
- Full time
- Permanent
Posted 1 day ago, 13 Jul
Job ref: 805ab03db94747999bda739f96d6bc9f
Full Job Description
The Student Record Officer role will be in the Transactional Operations team within Student Record Systems. The role will primarily be responsible for delivering exceptional service to both students and staff while ensuring efficient processing across all administrative facets within the student record system, including support for associated events and processes. The responsibilities and tasks relating to students relate to all University provision and 'types' of student - undergraduate and postgraduate, full time and part time, on campus or online, with partners. The role will involve delivering and supporting a variety of technical operational functions within the transactional team including customer service areas of telephone, in person and online support.
The successful candidate will be a true team player, customer focused and provide support across the University. They will have experience in the use of large data systems and a good understanding of data structures. They will be able to plan and organise their own work, use initiative, contribute ideas for process improvement and demonstrate a flexible approach, ensuring effective service delivery outcomes. Experience of working within Higher Education and supporting processes associated with the student journey would be helpful but is not essential.
The ability to communicate in Welsh is desirable, but not essential., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
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