Introduction

North London Garages is seeking a motivated/enthusiastic individual to join us as a Business Admin Apprentice.

If you have excellent communication skills, strong attention to detail and a willingness to learn, this is a great opportunity to gain a recognised qualification while building career in administration.

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About the Employer

With over 55 years’ experience in the Motor Industry, North London Garages GTA is the largest independent motor vehicle training provider in London.

What You'll Do

Duties and responsibilities include:

Respond to telephone and face to face enquiries, providing a high standard of customer service
Solve queries/problems or redirect to correct person
Respond to generic emails, direct correspondance to correct person or resolve queries
Use computer-based systems as appropriate in performance of duties
Update and maintain the company database, ensuring information is current and appropriate
Compile, maintain and update files and records, both paper and electronic, including filing and archiving
Liaise with internal and external clients as required
Service meetings; including booking rooms, minute-taking and processing, meeting preparation, arrange refreshments, course bookings and manage visitors

Training Outcome

This role comes with the opportunity of personal growth:

Learner records and management information systems (MIS)
Recruitment and onboarding
Employer engagement
Marketing and events administration
Safeguarding administration

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Team working
Creative
Initiative
Non judgemental
Patience
Ability to prioritise work

Qualifications

Essential - GCSE - English - 4
Essential - GCSE - Mathematics - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday 9am to 5pm

Expected Duration: 1 Year 6 Months

Training Provider: NORTH LONDON GARAGES GTA

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