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Northern Care Alliance NHS Foundation Trust, Rhodes Bank, Oldham
- Onsite working
- Full time
- Permanent
Posted today, 17 Jun
Job ref: 4592b6a62a354184ae6baa085d1171b5
Full Job Description
+ Line management and support for administrative staff within the service.
+ To communicate professionally and effectively with internal and external contacts.
+ Work as part of a team, relating to and interacting effectively with colleagues.
+ Collect, collate, input and extract data into/from NHS systems.
+ Maintain and support development of administrative systems set up in the team office to ensure an organised and efficient working environment for staff.
+ Assist Team Leaders with the management of administration relating to annual leave and sickness absence within the team.
+ To provide professional, comprehensive and confidential administrative support to the team. This includes word processing and audio typing (where appropriate) which may include letters, minutes, memos, notes, email communication and presentations in line with Trust corporate guidelines.
+ To attend meetings, training and briefing sessions appropriate to either your job specific role or, as a staff member of NCA.
+ To follow Trust policies ensuring guidelines regarding confidentiality, disclosure of information and Data Protection are observed are observed at all times.
+ To deal with sensitive telephone calls and respond to queries relating to routine matters and passing on more complex queries to the appropriate member of staff.
+ To ensure at all times that the office admin is adequately covered and where necessary, work flexibly to cover secretarial/administrative duties in the absence of colleagues., As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Detailed job description and main responsibilities
+ To coordinate and support administrative staff within the service.
+ To communicate professionally and effectively with internal and external contacts using a variety of methods.
+ Collect, collate, input and extract data into/from NHS systems as directed by Team Leaders/Assistant Director (National Care Records Service /Clinical Systems, Electronic Staffing Records, Team activity, referral/discharge stats).
+ Maintain and support development of administrative systems set up in the team office to ensure an organised and efficient working environment for staff.
+ Assist Team Leaders with the management of administration relating to annual leave and sickness absence within the team.
+ Responsible for assisting with the booking of team training and responsible for maintaining local training records.
+ Word processing, which may include letters, minutes, memos, notes, email communication and presentations.
+ Work as part of a team, relating to and interacting effectively with colleagues.
+ To collect and distribute the post within the team, where necessary.
+ To take minutes of meetings, type and distribute to all members of staff and to follow up actions as required.
+ Audio-typing where appropriate.
+ Use personal planning and organisational skills to work with minimal supervision within the set parameters to be confident to manage and prioritise time effectively and efficiently.
+ To provide professional, comprehensive and confidential administrative support to the team. This includes typing of correspondence, reports and policies from handwritten, dictated, paper, or electronic information in line with Trust corporate guidelines.
+ Develop a variety of analytical reports from raw data and a range of sources which may require researching information through various sources in order to present information as meaningful, reports, graphical charts, excel spread sheet or power point presentations.
+ To attend meetings, training and briefing sessions appropriate to either your job specific role or, as a staff member of NCA.
+ To deal with sensitive telephone calls which at times, may relate to complaints from patients and to respond to queries, dealing with routine matters and passing on more complex queries to the appropriate member of staff
+ To order and monitor stock and non-stock items for the department.
+ To ensure at all times that the office admin is adequately covered and where necessary, work flexibly to cover secretarial/administrative duties in the absence of colleagues.
+ Collect, collate, input and extract data into/from NHS systems, as directed by Assistant Director/ Team Leader from Electronic Patient Record (e.g. SystmOne), E-Roster).
+ Following Trust policies ensuring guidelines regarding confidentiality, disclosure of information and Data Protection are observed at all times
+ To work as part of a team, relate and interact effectively with colleagues.
The NCA is proud to serve a diverse population and is committed to delivering inclusive, accessible care. We value individuality and aim to build a workforce that reflects the communities we serve. Applications are welcomed from individuals of all backgrounds, identities, and beliefs.
We also warmly welcome interest from serving and ex-personnel, and their relatives. Please identify that you are a member of the armed forces community on your application form to be entitled to a guaranteed interview (subject to essential criteria being met). As a Disability Confident Employer, guaranteed interviews are also available to disabled applicants when essential role requirements have been met.
If you require any reasonable adjustments to the application process, please contact [email protected]
Vacancies may close early if sufficient applications are received, or if an internal redeployee has been identified.
For fixed-term roles, current NHS staff will be considered for secondments, while fixed-term contracts will be offered to external (non-NHS) applicants.
The NCA does not accept unsolicited CVs from agencies. Read more about this here.
We are looking for a motivated and professional individual, who will coordinate the work of the administration team and work as part of that team, providing a high level of administrative support to the clinical and secretarial team.
You must possess good communication skills; have the ability to effectively work as part of a team as well as on your own initiative, proven organisational skills, an excellent telephone manner and a strong commitment to personal and professional development.
You will be an integral member of the team, working in a rewarding environment. This key role will involve coordinating of emails and incoming calls to the service and will assist in the day-to-day administration workload.
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
+ To communicate professionally and effectively with internal and external contacts.
+ Work as part of a team, relating to and interacting effectively with colleagues.
+ Collect, collate, input and extract data into/from NHS systems.
+ Maintain and support development of administrative systems set up in the team office to ensure an organised and efficient working environment for staff.
+ Assist Team Leaders with the management of administration relating to annual leave and sickness absence within the team.
+ To provide professional, comprehensive and confidential administrative support to the team. This includes word processing and audio typing (where appropriate) which may include letters, minutes, memos, notes, email communication and presentations in line with Trust corporate guidelines.
+ To attend meetings, training and briefing sessions appropriate to either your job specific role or, as a staff member of NCA.
+ To follow Trust policies ensuring guidelines regarding confidentiality, disclosure of information and Data Protection are observed are observed at all times.
+ To deal with sensitive telephone calls and respond to queries relating to routine matters and passing on more complex queries to the appropriate member of staff.
+ To ensure at all times that the office admin is adequately covered and where necessary, work flexibly to cover secretarial/administrative duties in the absence of colleagues., As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Detailed job description and main responsibilities
+ To coordinate and support administrative staff within the service.
+ To communicate professionally and effectively with internal and external contacts using a variety of methods.
+ Collect, collate, input and extract data into/from NHS systems as directed by Team Leaders/Assistant Director (National Care Records Service /Clinical Systems, Electronic Staffing Records, Team activity, referral/discharge stats).
+ Maintain and support development of administrative systems set up in the team office to ensure an organised and efficient working environment for staff.
+ Assist Team Leaders with the management of administration relating to annual leave and sickness absence within the team.
+ Responsible for assisting with the booking of team training and responsible for maintaining local training records.
+ Word processing, which may include letters, minutes, memos, notes, email communication and presentations.
+ Work as part of a team, relating to and interacting effectively with colleagues.
+ To collect and distribute the post within the team, where necessary.
+ To take minutes of meetings, type and distribute to all members of staff and to follow up actions as required.
+ Audio-typing where appropriate.
+ Use personal planning and organisational skills to work with minimal supervision within the set parameters to be confident to manage and prioritise time effectively and efficiently.
+ To provide professional, comprehensive and confidential administrative support to the team. This includes typing of correspondence, reports and policies from handwritten, dictated, paper, or electronic information in line with Trust corporate guidelines.
+ Develop a variety of analytical reports from raw data and a range of sources which may require researching information through various sources in order to present information as meaningful, reports, graphical charts, excel spread sheet or power point presentations.
+ To attend meetings, training and briefing sessions appropriate to either your job specific role or, as a staff member of NCA.
+ To deal with sensitive telephone calls which at times, may relate to complaints from patients and to respond to queries, dealing with routine matters and passing on more complex queries to the appropriate member of staff
+ To order and monitor stock and non-stock items for the department.
+ To ensure at all times that the office admin is adequately covered and where necessary, work flexibly to cover secretarial/administrative duties in the absence of colleagues.
+ Collect, collate, input and extract data into/from NHS systems, as directed by Assistant Director/ Team Leader from Electronic Patient Record (e.g. SystmOne), E-Roster).
+ Following Trust policies ensuring guidelines regarding confidentiality, disclosure of information and Data Protection are observed at all times
+ To work as part of a team, relate and interact effectively with colleagues.
The NCA is proud to serve a diverse population and is committed to delivering inclusive, accessible care. We value individuality and aim to build a workforce that reflects the communities we serve. Applications are welcomed from individuals of all backgrounds, identities, and beliefs.
We also warmly welcome interest from serving and ex-personnel, and their relatives. Please identify that you are a member of the armed forces community on your application form to be entitled to a guaranteed interview (subject to essential criteria being met). As a Disability Confident Employer, guaranteed interviews are also available to disabled applicants when essential role requirements have been met.
If you require any reasonable adjustments to the application process, please contact [email protected]
Vacancies may close early if sufficient applications are received, or if an internal redeployee has been identified.
For fixed-term roles, current NHS staff will be considered for secondments, while fixed-term contracts will be offered to external (non-NHS) applicants.
The NCA does not accept unsolicited CVs from agencies. Read more about this here.
We are looking for a motivated and professional individual, who will coordinate the work of the administration team and work as part of that team, providing a high level of administrative support to the clinical and secretarial team.
You must possess good communication skills; have the ability to effectively work as part of a team as well as on your own initiative, proven organisational skills, an excellent telephone manner and a strong commitment to personal and professional development.
You will be an integral member of the team, working in a rewarding environment. This key role will involve coordinating of emails and incoming calls to the service and will assist in the day-to-day administration workload.
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
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