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We're looking for an experienced Internal Sales Team Leader or Manager to join the team at their head office in Poole. You'll be instrumental in leading, developing, and motivating a proactive sales team, responsible for both inbound and outbound activity., This is a hands-on leadership role in a fast-paced sales environment. You'll manage a team who are quoting, advising and supporting customers with complex product requirements - so an understanding of technical sales and a commercial mindset is key.,

• Drive the performance, motivation and coaching of the internal sales team
• Monitor and report on team KPIs and individual targets
• Oversee the accurate and timely processing of quotes and customer orders
• Support your team in responding to technical enquiries across multiple channels
• Proactively lead outbound activity - including account management and lead generation
• Strengthen relationships with new and existing clients to uncover commercial opportunities
• Collaborate with internal departments and suppliers to deliver accurate solutions
• Promote upselling and cross-selling across the full product range
• Ensure CRM data is accurate and up to date (HubSpot)
  
  Essential Experience:
• Proven leadership experience in internal or outbound sales
• Excellent communication and performance coaching skills
• Strong commercial awareness and sales acumen
• Proficiency in Microsoft Office and CRM systems (HubSpot preferred)
• Ability to work at pace with accuracy and attention to detail
Desirable Experience:
• Exposure to construction or technical product sales
• Understanding of contract documents or building plans
• Previous sales to contractors, developers or the trades sector
• Knowledge of mechanical or natural ventilation systems (advantageous but not essential)
Personal Attributes
• A motivated and confident leader
• Goal-driven with a collaborative mindset
• Professional in approach and always looking to improve
• Someone who thrives in a structured, target-led environment, If you're a results-focused leader with experience in internal sales and a passion for coaching others to succeed, we'd love to hear from you.
  
  Competitive salary (35K - 40K DOE)
• 23 days holiday, rising to 30 with service
• Paid sick leave (after qualifying period)
• Company-funded team events throughout the year
• Pension scheme
• Fully funded training and development options
• Private healthcare plan (after qualifying period)