As a Digital Workplace Engineer, you'll provide hands-on IT support to around 3,000 employees across the UK. This is a varied, people-facing role where you'll troubleshoot issues, maintain systems, and build strong relationships across the business.,

Provide 2nd line support for escalated Service Desk tickets
Use ITSM tools to prioritise and manage incidents effectively
Support users with hardware, software, and mobile devices
Maintain security systems, including antivirus and monitoring tools
Administer Active Directory and Group Policies
Build and support Windows 11, iOS/Android devices, Intune, and Autopilot
Carry out basic network troubleshooting (TCP/IP, LAN/WAN)
Support patching and maintenance of network equipment
Assist with small project work alongside delivery teams
Travel to sites as required to provide hands-on support
Full UK driving licence

We're looking for someone who is curious, proactive, and enjoys problem-solving, with a willingness to get stuck in and resolve
Experience in an IT support role and/or relevant qualification or degree
Strong customer service skills with a user-focused approach
Good troubleshooting skills across hardware, software, and networks
A proactive mindset with a willingness to learn new technologies
Ability to work independently and manage your own workload

South Staffordshire Ltd is an integrated services group that operates two regulated water supply businesses and offers a range of

Family-Friendly Leave: Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid
Financial & Life Assurance: Company Pension Scheme with salary sacrifice options
Health & Wellbeing: Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents
Lifestyle & Perks: Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers
Professional Development: Hands-on training and ongoing career development opportunities
Inclusion & Belonging: Active People Networks - Disability & Neurodiversity, Unity+, Women's Network, Parent & Carer Networking
Performance & Recognition: Annual salary review, Reward & Recognition Scheme, and Long Service Awards.

2 South Staffordshire Plc jobs in England & Wales