Due to our continued growth we have an exciting opportunity to join our friendly team based in Norwich. We are looking for a conscientious and ambitious individual with excellent leadership and time management skills. Job Objective To help ensure the smooth running of projects and sites.,

To ensure the retention and growth of new and existing customers through delivering added value to their customer experience
Evaluate and react to customer service issues in line with company policy
Carry out customer service inspections as required
Carry out Tool Box Talks with fitters and installers, keep them updated and email to H&S
Ensure all legal requirements are adhered to
Be efficient in manual measuring for all flooring categories and window treatments
Must hold a full UK driving licence
Attend site to complete all RAMS
Inspect subfloors to ensure the floor is within tolerance prior to installation
Managing and monitoring projects.
Identifying new business opportunities and pursuing them.
Visiting clients and potential clients on their sites.
Noticing and attending to any special needs and service issues on projects.
Planning, pricing and scaling projects and general tenders.
Ensuring quotations are accurate, well-presented and planned as economically as possible.
Obtaining appropriate samples for projects in co-ordination with the Buying department and working with normal Designer Contracts suppliers wherever possible.
Measuring for flooring and blinds on site.
Must be able to carry out small remedial jobs.
Liaising between multiple teams, including those in the regional office and those on site.

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