Project Manager

Due to our continued growth we have an exciting opportunity to join our friendly team based in Norwich. We are looking for a conscientious and ambitious individual with excellent leadership and time management skills. Job Objective To help ensure the smooth running of projects and sites.,

• To ensure the retention and growth of new and existing customers through delivering added value to their customer experience
• Evaluate and react to customer service issues in line with company policy
• Carry out customer service inspections as required
• Carry out Tool Box Talks with fitters and installers, keep them updated and email to H&S
• Ensure all legal requirements are adhered to
• Be efficient in manual measuring for all flooring categories and window treatments
• Must hold a full UK driving licence
• Attend site to complete all RAMS
• Inspect subfloors to ensure the floor is within tolerance prior to installation
Other areas of responsibilities include:
• Managing and monitoring projects.
• Identifying new business opportunities and pursuing them.
• Visiting clients and potential clients on their sites.
• Noticing and attending to any special needs and service issues on projects.
• Planning, pricing and scaling projects and general tenders.
• Ensuring quotations are accurate, well-presented and planned as economically as possible.
• Obtaining appropriate samples for projects in co-ordination with the Buying department and working with normal Designer Contracts suppliers wherever possible.
• Measuring for flooring and blinds on site.
• Must be able to carry out small remedial jobs.
• Liaising between multiple teams, including those in the regional office and those on site.