Introduction

Support an efficient sales ledger function by managing customer invoicing, income processing, payment receipts, credit control, account enquiries and financial records. Completing a recognised finance apprenticeship, the role offers experience in accounting, customer service and administration, providing a foundation for a finance career.

About the Employer

The Age UK North Tyneside Group was established in 1972 and has grown to become one of the largest local voluntary organisations in the borough. We have over 350 staff and 20 volunteers providing a wide range of services for older people in North Tyneside.

Caring - we display kindness, empathy, and compassion
Empowering - we invest in people and build confidence
Inclusive - we engage, involve, and collaborate to achieve more
Bold - we welcome challenges with confidence
Proactive - we inspire people to be well motivated, high performing, and flexible
Diligent - we are responsible, open, honest, and truthful
Respectful - we always consider people’s feelings, rights, and wishes

What You'll Do

Finance System & Sales Ledger Support:

Support finance system implementation, training and process improvements. Manage customer accounts, invoicing, income processing, payment receipts and record maintenance.

Credit Control & Customer Service:

Monitor outstanding balances, contact customers regarding overdue payments, resolve account enquiries, produce statements and maintain accurate communication records.

Financial Controls & Reporting:

Process income, reconcile records, prepare debtor reports, support stock takes, audits and monthly reconciliations, ensuring accuracy and compliance.

Team & Compliance:

Provide administrative support, complete apprenticeship requirements, develop finance system skills, and ensure compliance with financial regulations, GDPR, health & safety, confidentiality and equality policies.

Training Outcome

The role provides an excellent opportunity to develop practical accounting, customer service and administration skills within a busy Finance Department and build a foundation for a future career in finance.

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Team working
Initiative

Qualifications

Essential - GCSE - English - 4
Essential - GCSE - Maths - 4
Desired - GCSE - BusinessStudies - 4
Desired - GCSE - ICT - 4

Course Information

Course: Accounts or finance assistant (level 2)

Level: 2

Route: Legal, finance and accounting

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Friday 9am – 5pm with an hour lunch.

Expected Duration: 1 Year

Training Provider: ACCESS TRAINING LIMITED

1 Age Uk North Tyneside jobs in England & Wales