Finance Apprentice

Introduction

Support an efficient sales ledger function by managing customer invoicing, income processing, payment receipts, credit control, account enquiries and financial records. Completing a recognised finance apprenticeship, the role offers experience in accounting, customer service and administration, providing a foundation for a finance career.

About the Employer

The Age UK North Tyneside Group was established in 1972 and has grown to become one of the largest local voluntary organisations in the borough. We have over 350 staff and 20 volunteers providing a wide range of services for older people in North Tyneside.

Caring - we display kindness, empathy, and compassion
Empowering - we invest in people and build confidence 
Inclusive - we engage, involve, and collaborate to achieve more
Bold - we welcome challenges with confidence 
Proactive - we inspire people to be well motivated, high performing, and flexible 
Diligent - we are responsible, open, honest, and truthful
Respectful - we always consider people’s feelings, rights, and wishes 

What You'll Do

Finance System & Sales Ledger Support:

• Support finance system implementation, training and process improvements. Manage customer accounts, invoicing, income processing, payment receipts and record maintenance.

Credit Control & Customer Service:

• Monitor outstanding balances, contact customers regarding overdue payments, resolve account enquiries, produce statements and maintain accurate communication records.

Financial Controls & Reporting:

• Process income, reconcile records, prepare debtor reports, support stock takes, audits and monthly reconciliations, ensuring accuracy and compliance.

Team & Compliance:

• Provide administrative support, complete apprenticeship requirements, develop finance system skills, and ensure compliance with financial regulations, GDPR, health & safety, confidentiality and equality policies.

Training Outcome

The role provides an excellent opportunity to develop practical accounting, customer service and administration skills within a busy Finance Department and build a foundation for a future career in finance.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Team working
• Initiative

Qualifications

• Essential - GCSE - English - 4
• Essential - GCSE - Maths - 4
• Desired - GCSE - BusinessStudies - 4
• Desired - GCSE - ICT - 4

Course Information

Course: Accounts or finance assistant (level 2)

Level: 2

Route: Legal, finance and accounting

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Friday 9am – 5pm with an hour lunch.

Expected Duration: 1 Year

Training Provider: ACCESS TRAINING LIMITED