Introduction

To provide essential administrative and organisational support to ensure the smooth and efficient day-to-day running of the office, supporting a business operating within the medical devices sector.

About the Employer

We are a well-established medical device distributor with over 25 years of experience supplying high-quality products to the healthcare sector. Based in Newcastle-under-Lyme, we are a small, friendly team of around 30 employees. We pride ourselves on delivering reliable service, strong supplier relationships, and excellent support to our customers across the UK.

What You'll Do

Carry out general administrative duties such as filing, scanning, photocopying, and data entry
Manage incoming and outgoing email correspondence
Answer and direct phone calls in a professional manner
Provide exceptional customer service to customers via telephone and email
Maintain and update office records, databases, and filing systems
Support sales order processing, ensuring customer orders are accurately entered and processed in a timely manner
Assist with purchasing administration, including raising purchase orders
Chasing suppliers for lead times and overdue deliveries, and supporting resolution of supply issues
Organising logistics for incoming and outgoing goods, including coordinating deliveries and collections
Support the sales team with travel arrangements, preparation of samples, literature, and quotations
Assist with preparing documents and reports
Support management where required with administrative and operational tasks
Support other departmental functions where required

Training Outcome

Could lead to a permanent position for the right person

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working
Initiative

Qualifications

Desired - GCSE - English - Grade 4/C or above
Desired - GCSE - Maths - Grade 4/C or above

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday between 8am- 4pm (flexible on working hours).

Expected Duration: 1 Year 3 Months

Training Provider: NEWCASTLE AND STAFFORD COLLEGES GROUP

2 Delta Surgical Ltd jobs in England & Wales