Introduction

The apprentice will support the delivery of responsive repairs and empty home repairs across our homes. Working alongside experienced colleagues and an appointed mentor, the apprentice will gain practical workplace experience while contributing to the delivery of a high-quality service to customers.

About the Employer

Cobalt Housing is a community-based housing association providing affordable homes across North Liverpool. The organisation manages around 6,000 homes and is committed to providing safe, quality homes and supporting thriving communities. Cobalt Housing Property Services delivers repairs, maintenance and improvements to customers' homes.

What You'll Do

Work alongside an appointed mentor to carry out repairs, installations and maintenance of timber fixtures, fittings and structures
Develop practical skills in first-fix and second-fix carpentry, joinery, installation and repair
Assist with repairing, replacing and installing doors, frames, skirting boards, architraves, kitchen units, flooring and other timber components
Develop accurate measuring, marking, cutting, fitting and finishing techniques
Learn to adjust and repair doors, windows, locks, ironmongery and other fixtures within occupied homes
Develop knowledge of building materials, construction methods and maintenance within a social housing environment
Use joinery tools, materials and equipment safely and effectively

Learning & Development:

Develop knowledge, skills and behaviours in line with the apprenticeship standard
Participate fully in training, coaching and development opportunities
Seek guidance and feedback from mentors, supervisors, college and training providers
Gain experience across different areas of Cobalt, including Customer Business Hub, Communities and Scheduling, to understand social housing and customer service
Develop confidence using Cobalt's internal systems, technology and equipment

Communication & Customer Service:

Communicate professionally and respectfully with customers, colleagues, training providers and assessors
Deliver excellent customer service and contribute to a positive customer experience
Attend meetings and reviews to discuss progress, development and learning needs
Respond positively to feedback and use it to improve skills and knowledge
Build effective working relationships and learn from experienced trade operatives

Health, Safety & Wellbeing:

Follow risk assessments, method statements, policies and procedures at all times
Wear appropriate PPE and use tools, equipment and materials safely
Take responsibility for personal health and safety and report concerns to a supervisor or mentor
Seek guidance when undertaking unfamiliar tasks and develop increasing responsibility as skills and confidence grow

Training Outcome

You’ll learn from experienced tradespeople, gain hands-on experience in our customers’ homes and work towards a recognised apprenticeship qualification. This is about more than completing repairs: every job is a chance to help someone feel safer, warmer and more at home. From your first day, we’ll support you to grow in confidence, take pride in your work and discover just how much difference your skills can make.

Skills Required

IT skills
Attention to detail
Organisation skills
Customer care skills
Team working
Basic trade skills
Willingness to learn

Qualifications

Desired - GCSE - English - C (5 or above)
Desired - GCSE - Maths - C (5 or above)

Course Information

Course: Carpentry and joinery (level 2)

Level: 2

Route: Construction and the built environment

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Thursday: 8.00am - 4.30pm, with a 30-minute lunch break Friday: 8.00am - 3.30pm, with a 30-minute lunch break

Expected Duration: 2 Years

Training Provider: THE CITY OF LIVERPOOL COLLEGE

3 Cobalt Housing Limited jobs in England & Wales