Introduction

As a Customer Service Apprentice, you'll become an important member of a small, supportive team, learning all aspects of office administration and customer service while working towards a nationally recognised qualification. No two days are the same, giving you the opportunity to develop a wide range of skills.

About the Employer

Cyclone Technologies is one of the leading providers of mobility aid technology. Founded in 1985 by Stuart Dunne who recognised the technological advancements that were continuing to be made in the field of mobility and rehabilitation and brought these innovative products into the UK.

We supply the world’s best mobility and rehabilitation products - lightweight manual wheelchairs, power attachments, wheelchair accessible multigym and Functional Electrical Stimulation (FES) bikes.

What You'll Do

General administration
Stationery ordering
Courier booking
Photocopying
Filing
Postage
Answering the telephone
Greeting customers
Customer enquiries
Booking appointments
Supporting the sales team with quotations and invoices
Arranging servicing and repairs
Updating customer records
Updating spreadsheets
Updating office wipeboards
Product understanding

Training Outcome

Potential position avalible on completion of apprenticeship.

Skills Required

Communication skills
IT skills
Organisation skills
Administrative skills
Team working

Qualifications

Essential - GCSE - 4 GCSEs including English & Maths - Grade 4 or above

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: 9.00am to 5.00pm, 4 days per week, with day release for college attendance.

Expected Duration: 1 Year 6 Months

Training Provider: RIVERSIDE COLLEGE

This employer is part of the Disability Confident scheme, committed to employing disabled people.

1 Cyclone Technologies Limited jobs in England & Wales