Introduction

Stone Cross Pharmacy are seeking a motivated and enthusiastic Customer Service Apprentice to join their pharmacy team. This role will involve a variety of customer service duties, providing essential support to operations while also interacting with patients.

About the Employer

Stone Cross Pharmacy is a well established pharmacy located in West Bromwich providing a full range of NHS and Private pharmacy services to the local community.

What You'll Do

Front of house, working on the counter
Interacting with patients/customers
Issue prescriptions
Dealing with queries/complaints
Contacting doctors
Calls, emails
Till work
Stock check

Training Outcome

Possibility for the right candidate to grow and further develop within the business

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Team working
Creative
Initiative
Non judgemental
Patience

Qualifications

Desired - GCSE - English - 4
Desired - GCSE - Maths - 4

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday - Friday, 9.00am - 5.00pm or 11.00am - 7.00pm (1 hour lunch break).

Expected Duration: 1 Year

Training Provider: STAFF SELECT LTD

1 Stonecross Pharmacy jobs in England & Wales