Customer Service Assistant Apprentice Stone Cross Pharmacy
Stonecross Pharmacy, Hall End, Sandwell
Customer Service Assistant Apprentice Stone Cross Pharmacy
£14,560 a year
Stonecross Pharmacy, Hall End, Sandwell
- Full time
- Permanent
- Apprenticeship programme
Posted 2 days ago, 22 Jul | Get your application in today.
Closing date: 31-07-2026 (In 7 days)
Job ref: None
Location ref: Hall End, Sandwell
Full Job Description
Introduction
Stone Cross Pharmacy are seeking a motivated and enthusiastic Customer Service Apprentice to join their pharmacy team. This role will involve a variety of customer service duties, providing essential support to operations while also interacting with patients.
About the Employer
Stone Cross Pharmacy is a well established pharmacy located in West Bromwich providing a full range of NHS and Private pharmacy services to the local community.
What You'll Do
- Front of house, working on the counter
- Interacting with patients/customers
- Issue prescriptions
- Dealing with queries/complaints
- Contacting doctors
- Calls, emails
- Till work
- Stock check
Training Outcome
- Possibility for the right candidate to grow and further develop within the business
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Qualifications
- Desired - GCSE - English - 4
- Desired - GCSE - Maths - 4
Course Information
Course: Customer service practitioner (level 2)
Level: 2
Route: Sales, marketing and procurement
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: Monday - Friday, 9.00am - 5.00pm or 11.00am - 7.00pm (1 hour lunch break).
Expected Duration: 1 Year
Training Provider: STAFF SELECT LTD