Introduction

An exciting opportunity to join an exciting IT ‘Managed Service Provider’ based in Birmingham's Jewellery Quarter. Join a company with a high Work/Social aspect. A unique opportunity to work alongside the Co-Founder of the company, giving you a insight to not only relevant technology but also day to day business operations.

About the Employer

Meta Eagle Ltd is an IT consultancy firm that brings More Than Just Technology To the Table. - Offering a suite of IT Services, Products, Consultancy and Monitoring capabilities. We aim to understand your organisation, to help take the complication out of technology.

What You'll Do

Day to day duties may include but not necessarily limited to:

Responding to IT related tickets
Responsible for keeping documentation up to date
Spearhead a migration of client data into a new system
Setting up new PC’s/laptops
Setting up new users on internal systems
Networking PC’s to printers, scanners and other hardware
Troubleshooting and technical fault diagnostics for through remote access and on-site support
Assisting with onsite projects & migrations
Remote access to assist customers with IT related issues/queries
Administrative tasks such as daily server/monitoring/backup checks

Training Outcome

The opportunity to secure a full-time position once the apprenticeship has concluded.

Pay review on completion of apprenticeship and good performance.

The chance to be promoted to a more senior role including additional responsibilities, if work ethic warrants.

Rare opportunity to see the technical & Sales side of a IT Company.

We actively encourage the building of ones career with industry recognised qualifications.

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Team working
Initiative
Non judgemental
Patience
Office 365
Windows Server Experience
Understanding of DNS
Computer components
Troubleshooting understanding

Qualifications

Essential - GCSE - English - 4
Essential - GCSE - Maths - 4

Course Information

Course: Information communications technician (level 3)

Level: 3

Route: Digital

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, 09:00 - 17:30 (1 hour lunch).

Expected Duration: 1 Year 10 Months

Training Provider: THE DEVELOPMENT MANAGER LTD

1 Meta Eagle Limited jobs in England & Wales