Introduction

We are looking for a charismatic individual to join the team who will learn an elevated level of IT knowledge from the team. Duties will include disk encryption, backup management, plus more.

About the Employer

We provide IT support services to a range of business across London, the UK and overseas.

What You'll Do

Managing ticket queues
Experience on a busy service desk
Office 365 deployment, maintenance and troubleshooting
Google G-Suite / Workspace maintenance and troubleshooting
Windows Server 2016/2019
macOS for both troubleshooting and deployment
DNS management
AzureAD and Active Directory
Disk encryption
Backup management
Manage hardware and upgrades
Site visits
Customer service

Training Outcome

Tech and digital professionals earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Team working

Qualifications

Essential - GCSE - English - 4/C and above
Essential - GCSE - Math - 4/C and above

Course Information

Course: Information communications technician (level 3)

Level: 3

Route: Digital

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday 9.00am - 5.30pm.

Expected Duration: 1 Year 6 Months

Training Provider: JUST IT TRAINING LIMITED

1 Silver Cloud Technologies Limited jobs in England & Wales