ICT Support Apprentice
SILVER CLOUD TECHNOLOGIES LIMITED, St Giles, Camden
ICT Support Apprentice
£17,500 a year
SILVER CLOUD TECHNOLOGIES LIMITED, St Giles, Camden
- Full time
- Permanent
- Apprenticeship programme
Posted 2 weeks ago, 7 Jul | Get your application in now before you miss out!
Closing date: 06-08-2026 (In 12 days)
Job ref: None
Location ref: St Giles, Camden
Full Job Description
Introduction
We are looking for a charismatic individual to join the team who will learn an elevated level of IT knowledge from the team. Duties will include disk encryption, backup management, plus more.
About the Employer
We provide IT support services to a range of business across London, the UK and overseas.What You'll Do
- Managing ticket queues
- Experience on a busy service desk
- Office 365 deployment, maintenance and troubleshooting
- Google G-Suite / Workspace maintenance and troubleshooting
- Windows Server 2016/2019
- macOS for both troubleshooting and deployment
- DNS management
- AzureAD and Active Directory
- Disk encryption
- Backup management
- Manage hardware and upgrades
- Site visits
- Customer service
Training Outcome
Tech and digital professionals earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Team working
Qualifications
- Essential - GCSE - English - 4/C and above
- Essential - GCSE - Math - 4/C and above
Course Information
Course: Information communications technician (level 3)
Level: 3
Route: Digital
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday - Friday 9.00am - 5.30pm.
Expected Duration: 1 Year 6 Months
Training Provider: JUST IT TRAINING LIMITED