The key duties and responsibilities of this role will include:

Cleaning and re-setting Cabins
Changing bed linen and towels
Stocking and maintaining an inventory of housekeeping supplies
Dusting and polishing furniture and fixtures
Scrubbing and sanitising showers, bathtubs, toilets, countertops and sinks
Vacuuming/mopping all areas including public areas
Reporting breakages, damages and safety issues for repairs
Positively engage and interact with guests
Assist guests with any questions and queries
Handle guest feedback and resolve issues promptly, escalating to the Housekeeping Manager, if necessary
Building rapport with regular guests, fostering a welcoming and loyal customer base

Passionate about ensuring our Cabins and guest facing areas are clean and immaculate at all times
Detail orientated
Able to work independently and as part of a team
Passionate about delivering excellent guest service
Comfortable working in clusters of Cabins which are spread out
An excellent communicator
Organised and able to multi-task
Happy to be hands-on and assist with the day-to-day duties as part of a small team
Highly motivated
Proactive, positive and resilient by nature
Solutions driven
Comfortable working in a very fast paced environment

Mad Swans is looking for full-time, part-time and weekend Housekeepers to join our budding team. You'll be the first person to step into these shoes and shape this brand-new role based at our first site: Mad Swans in the Mendips.

Full Time, Part Time & Weekend Roles
Permanent & Fixed Term Contracts
Earnings 11.65/hour to 13.50/hour, including TRONC (Tips), depending on age
Onsite Role
Based at Mad Swans in the Mendips (Bristol), There are a number of full-time, part-time and weekend positions. Full time positions will work any five days out of seven. Earnings to 11.65/hour to 13.50/hour, including TRONC (Tips), depending on age.
Tips & Service Charge
Free Parking
Free Employee Meal whilst on shift
Wage Stream - access your pay for hours worked before pay day
Employee Discounts on Food, Sports, Activities, Cabins and in the Retail Shop
Reward & Recognition Initiatives
Team Social & Well-being Activities & Events
Employee Referral Scheme Bonus
Mad Swans Water Bottle
Mad Swans Hoodie
Plant your own tree at Mad Swans

1 Mad Swans jobs in England & Wales