Introduction

We are looking for a motivated and enthusiastic individual to join our team as a Level 2 Customer Service Apprentice. This role is ideal for someone looking to gain hands-on experience in a customer-facing environment while working towards a nationally recognised qualification.

About the Employer

Next Level Training are the business development group for Reflections Training Academy. We offer government-funded apprenticeships in Business Administration, Customer Service, Management, Marketing and HR. As well as Study Programmes in Business Administration and Employability Skills.

What You'll Do

Deliver excellent customer service through various channels
Handle customer queries, requests, and complaints professionally and efficiently
Learn and maintain product/service knowledge to provide accurate information
Support the team with general administrative duties (data entry, filing, updating records)
Maintain a positive and professional attitude at all times

Training Outcome

This apprenticeship can lead to a career in customer service and beyond
You could go on to complete your level 3 customer service upon completion

Skills Required

Communication skills
IT skills
Organisation skills
Customer care skills
Team working

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Friday. Shifts to be confirmed.

Expected Duration: 1 Year

Number of Positions Available: 2

Training Provider: HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED

This employer is part of the Disability Confident scheme, committed to employing disabled people.

1 House Of Clive (Hair & Beauty) Limited jobs in England & Wales