Introduction

Velocity Academy has an exciting new opportunity for an IT Support Technician with Metamation, a CAD CAM Software company based in Redditch. This is a fantastic opportunity for someone to get themselves into IT and kickstart a career.

About the Employer

Metamation Europe - U.K Office has been providing sheet metal CAD CAM Software to a range of countries across the globe. Headquartered in India where our software has been developed for over 20 years where we are now part of one of the world’s largest machine tool manufacturers TRUMPF.

What You'll Do

As a successful applicant, you will join our UK support team where you will receive excellent training. Our support team are the no.1 of our business and will be providing support based on the following.

Your duties and responsibilities in this role will consist of:

Our Internal CAD CAM modules.
Software Installation.
Solutions for questions, both direct customer engagement and offline through our support systems.
Researching and documenting solutions.
Creating and configuring machine parameters.

Training Outcome

The role offers long-term security and the opportunity to progress into a permanent position.

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Qualifications

Essential - GCSE - English - 4
Essential - GCSE - Maths - 4

Course Information

Course: Information communications technician (level 3)

Level: 3

Route: Digital

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, 9am to 5pm.

Expected Duration: 1 Year 3 Months

Training Provider: VELOCITY 1ST LIMITED

1 Metamation Europe jobs in England & Wales