Introduction

A great opportunity has arisen within a leading engineering supplier. As an apprentice key account manager you will learn the complete sales process. You'll then be ready to pick up the phone and build your own customer base. Actively selling products business to business. Full training and support is provided, along with a sales bonus.

About the Employer

Since 1977, business has grown from strength to strength. Niche position in the market place. Fantastic relationships with suppliers and customers but most importantly our loyal and dedicated workforce.

What You'll Do

Processing of orders into XAL whether received via Telephone, email or other
Answering and dealing with incoming telephone calls in a professional and timely manner
Customer Account Relationship building – i.e. Customer visits management, whether on or off site, where needed. Proactive calls to customers. Regular business reviews to understand customer needs and wants
Liaising with colleagues and using other tools (i.e. Proclarity) to help identify leads and other possibilities to gain further engagement with customers
Always trying to sell options from stock first before sourcing from other companies/competitors. Taking ownership of goods placed on “Back to Back” orders to ensure swift and agreed delivery to customer
Upselling and value adding of products that complement customer demands
Actively looking for new leads/business and either seeing to completion or sharing with B.D.M. (Business Development Manager) or other colleagues as demands need
Updating and review of Rod End bearing interchange
Worldpay payment request processing when needed
Providing copy invoices and other services where requested from customers when needed
Credit and returns forms processing and submission to management for sign off when needed
Processing and management of own customer quotes to completion with a defined outcome status
Actively participate in any company promotions
ABC CRM maintenance
To work to & fully support all company corporate values & procedures
To observe & obey all laws & regulations in the workplace, including, but not exclusively Health & Safety at Work Act etc.
Attending branch meetings & supplier training sessions as required
As required carry out proactive cold calls to customers
Ensure all paperwork & administration is completed in a timely & accurate manner
Ensure company compliance is ISO9001:2015 requirements or other quality standards in the use by the company
Any other reasonable task required, as the company grows & develops

Training Outcome

Full time role withtin the business

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Analytical skills
Logical
Creative
Initiative
Patience

Qualifications

Essential - GCSE - maths & English - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, 8.30am - 5.00pm or 9.00am - 5.30pm (to be confirmed).

Expected Duration: 1 Year 2 Months

Training Provider: JUNIPER TRAINING LIMITED

2 Godiva Bearings (Southern) Ltd jobs in England & Wales