Introduction

An exciting opportunity has arisen for an Administration Apprentice to join Independent Cleaning Services! You'll support the day-to-day running of the business across HR, Operations, Finance, Compliance and Customer Service, while gaining hands-on experience with industry-leading systems including Timegate and Cleanlink.

About the Employer

ICS Cleaning is a regional service provider based in the North of England, operating as part of the SPS Group. Their work spans contract cleaning, specialist cleaning, floor care, washroom management and education cleaning — delivered across schools, offices, retail sites, industrial premises and local authority buildings. At ICS – Independent Cleaning Services, they believe in investing in people. As an apprentice, you’ll be supported every step of the way while developing the skills, knowledge, and confidence to build a successful career in business administration.

What You'll Do

Assisting with the onboarding of new employees, including checking and verifying right-to-work and identification documents
Ensuring employee compliance records are completed, filed, and maintained, including induction records, health questionnaires, and employment documentation
Supporting DBS applications and maintaining safeguarding records for employees working in schools and other regulated environments
Recording and filing client service reviews, audits, and quality assurance documentation
Maintaining accurate electronic filing systems and updating company databases
Using company systems, including Cleanlink and Timegate, to support daily administrative and operational tasks
Processing purchase and sales invoices before forwarding documentation to the Accounts Department
Monitoring stock levels and assisting with ordering cleaning products, uniforms, consumables, and office supplies
Assisting with updates to the company website and social media platforms, including recruitment advertising
Maintaining annual leave records and holiday information
Issuing and recording staff uniforms while maintaining accurate stock control
Answering telephone calls, responding to emails, and providing general administrative support
Carrying out other reasonable administrative duties to support the wider business

Training Outcome

This Apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience
Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Initiative

Qualifications

Essential - GCSE - English - 4
Essential - GCSE - maths - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, 9.00am - 5.00pm

Expected Duration: 1 Year 6 Months

Training Provider: HULL BUSINESS TRAINING CENTRE LIMITED

1 Independent Cleaning Services Limited jobs in England & Wales