Introduction

We are looking for an apprentice that has the ability to learn, ambitious and extremely hard working. The role will suit a motivated individual with a high degree of attention to detail and a keen interest in working across a variety of activities within our businesses.

About the Employer

Based in London, with over 20 years of experience, Happie Group is one of the UK’s leading payroll companies offering a range of payroll services.
Our clients can be assured that we operate a secure and confidential operation when we deal with their payroll systems. Happie Group is a payroll company that prides itself on being able to react quickly and efficiently, our robust processing system means that we can handle large variances of labour.

Happie Group is not a faceless payroll bureau – we work in partnership with our clients to develop an area of their business that is often overlooked.

What You'll Do

Job Responsibilities:

Maintain and process a portfolio of client’s payrolls weekly, bi-weekly and monthly
Deal with payroll queries from staff and contractors in a professional and timely manner
Calculations of statutory payments and processing P45 and P60’s and other year-end reports
Contacting customers over the telephone and via email with regards to potential new business
Inbound/outbound customer service calls to our current clients, building relationships
Analysis of pay summary and pay slips
Upload RTI, FPS and EPS reports to HMRC and pension providers in a timely manner
Downloading candidate timesheets
Process AWR changes and placement extensions
Teaching candidates how to submit timesheets on the online portals
Chase unprocessed timesheets from workers
Manage payment queries for candidates where applicable
Creating and sending out PAYE, Umbrella, Ltd & 3rd Party Ltd contracts to candidates
Providing references for previous candidates
Manage task management schedules and task follow-up reporting
Run daily and weekly reports
Other tasks and duties as assigned from time to time
Check bank statements daily for payments due into the company from clients, finance companies and insurers
Ensure that all receipts and payments are placed in the credit control system
Reconcile all transactions with the credit control system
Ensure accurate and up to date client account files and database are kept
Carryout credit control duties to ensure payments received for our services
Invoicing for client services delivered in support of credit control
Deal with external supplier queries, HMRC, DWP, courts and other agencies

Training Outcome

A permanent position for the right person.

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative

Qualifications

Essential - GCSE - English - 4
Essential - GCSE - Maths - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: You will be required to work Monday - Friday 9.00am - 5.00pm. However, you will be paid until 6.00pm to allow you to complete your apprenticeship course work.

Expected Duration: 1 Year 6 Months

Number of Positions Available: 2

Training Provider: JUNIPER TRAINING LIMITED

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